dd's DISCOUNTS — Local services in Bell Gardens

I was at this Bell Gardens store Wednesday 12/21 around 11pm shopping for a jacket I needed due to very cold weather in Los Angeles at this time. It took me awhile to find one, because the jackets are disorganized. I found a couple of other things I needed, had 3 items total. The store was about to close. I was at Maria, the night manager’s register for check out. When I tried to pay with Apple Pay, my phone had problems. I asked if I could please run to my car, parked right near the door to get my other credit card. Even though I had just stood in a long line, she said NO, that they had just closed. I then asked her if she could hold my items until they reopen the next morning. She again said NO. I went ahead & ran to my car, was back in less than 1 minute. The store had supposedly closed, yet Maria was still in the middle of checking out another customer. I stood right behind that customer w my credit card & pleaded with her to pay for the 3 items still at her register, including the jacket that I really needed. She rudely said NO again, and that it was too bad for me. This is NOT customer service, it’s customer abuse. Maria is a rank amateur manager and knows nothing about business. It seems like this is her first job. Do yourself a favor & stay far away...

I went today to the DDs discount in bell gardens! And let me tell you! This place has no chair for disable person! At all not one chair or anything. I always shopped at DDs either the one in bell gardens or the one in maywood have spend thousands of dollars! And you will think with all of the employees they have at least one chair or something so Disabled people. But nope nothing at all! I asked the loss prevention if they had a stool and he said it broke! And he told me if I wanted one for my mom to get one by the other side of the store! Like if I can carry the heavy stool my self! Wow where’s the customer service? Or etiquette? Even the other lady employees heard and they asked me what’s going on? And I said how come you guys don’t have any chairs or anything for disabled people ? And instead of answering they just blatantly ignored me? So rude to the fullest! So I decided to leave bc my mother disabled and she can’t walk a lot her legs are weak ! And I was going to shop! So I decided to leave better no one came to asked or not even a manger had the decency to offered their help...

This Saturday afternoon, I witnessed rudeness from a cashier to an elderly women, we were in libe an the cashier called next the woman infront proceed to cashier, cashier said next time wait for me to call you. I turned around and mentioned to my husband, she called Next, why is she being rude,even the security said yes you did. Well she called the customer the "B" word. The security told the cashier to restrained herself, but she continued to called her names. I would of called the manager, and took action against the store for employing a person like that. Rude, Rude, Rude plus we the customers are paying her...