Regional Finance — Local services in Bellaire

Today I called to refinance my loan or to just receive another loan and pay off the one I have with regional (which would only raise up how much I pay them by $40. I spoke with a lady over the phone and she told me to send in my documents and they could see what they could do. As I am uploading the documents credit karma informs me that a credit check has happened and I never told her that she could check my credit. She then calls and rudely says "do you have another job because you don't have enough money coming in for us to give you anything. So no we can't give you a loan." So not only did she do a unauthorized credit check on me she also told me that after checking how much I make I can't get an increase. Then she lied to the manager and said that I did request a credit check. Why would you run a credit check before even checking to see if I made enough money for a loan increase? She asked for documents and then decided to run my credit without any authorization. People are already suffering enough so now I can't go with another provider due to a unauthorized credit check that every provider will see for a certain amount of time. Also she claimed that she could not add the money that I get in advance on my check from pay active because I would have to pay them back when pay active literally is from my check. Which means I don't pay them back they just help me access money from my check earlier so that I can take care of bills that come out on a earlier date. Instead of a simple google search she just turns me down and says no that's not something I can consider (even though the lady before her on my first loan from them accepted this...

BEWARE!!!!!! This company is a big SCAM!!!!!!!!! They sent a check to an address that I haven't lived at over 12 years and it's funny how that got my current address and information The lady told me to go to the office that is near me and I did get a copy of the check but they can't tell me what bank it was cashed at then they want you to fill our paperwork I was told all the needed was my DL and a bill like a mortgage well dumb me gives them that and I made a police report and the lady told me I'm not obligated to give them anything that I should have not gave them anything and it's crazy how they want me to go do all this running around and waste gas and money on some papers they need me to sign in order for them to do their investigation it's not fair cause I'm the victim clearly that's not my signature People be careful it's hard doing a police report due to where currently live and the fraud was done it's so much stuff you need to do!!¡!!! Also the ladies want to get their attitude and tell you well we are just going to keep reporting to the credit EVER SINCE THIS HAPPENED IT REALLY MESSED UP...

I cashed the check without reading the agreement. I had to Bad mistake. Soon as the check cleared I called to check how to pay off this loan, they said debit card. Get to the loan place, the lady at the front said we can't take cash or debit card. I said when did that change she said Monday. Today is Wednesday. She said I needed my routing number and my account number. Dumb me gave it them, they ill get a email when it will clear out my account. Dumb me didn't ask more questions. Called my bank, I should Never gave them my information. Now I know why they ask for it. Read the find print People. Soon as they get there money I'm changing my account. She flat out Lied. Check online how to pay your...