MTG really rose to the occasion! We are in the middle of a pandemic but of course I needed my laptop battery replaced while the Apple Store was closed. I was given a name of an authorized repair center in Center City but they were almost a week behind in work and said they'd call when they were scheduling. I wound up finding MTG and I am so glad i did!
I was SO impressed by their system for doing contactless repairs. They scheduled an appointment and when I got there, I stepped into an enclosed vestibule which had a table with my paperwork there. I spoke with the very friendly receptionist through an intercom (she was in an office with a window to the vestibule) and all I had to do was leave my computer, sign the paperwork, take the claim check, and off I went. They said the repair would probably take a few business days, but it was actually quicker than I expected. When i went to pick up my machine, it was waiting in the vestibule with my receipt. They had instructed me to boot it up to confirm it started up and looked ok, so I did that, signed the paperwork, said goodbye to the friendly receptionist, and was on my way with my laptop. Quick and easy with great friendly service! This was an AppleCare+ repair so there was no cost but there were no hassles regarding this. Very impressive operation with friendly folks who did great work....
Read moreI recently worked with MTG,Inc. on a project, and I am thoroughly impressed by their expertise and professionalism. Their team was attentive to every detail and provided innovative solutions that exceeded my expectations.
From the initial consultation to the final implementation, their communication was seamless, ensuring the project stayed on track and within budget. They tackled challenges with confidence and delivered results that demonstrated their deep knowledge and technical skill.
If you're looking for reliable, efficient, and dedicated IT professionals, I highly recommend MTG, Inc. They turned what could have been a complicated process into a smooth and...
Read moreThis group is fantastic! Even during our COVID 19 crisis they responded professionally, carefully and swiftly to repair my MacBook Pro. The Mac Book had “swollen batteries” which needed to be repaired asap and MTG walked me through how to get Apple to cover the repair and they ordered parts quickly and got the ,machine back to me in 4 days total. Janine in the front office was pleasant and managed my anxious calls with calmness and reassurance and Mike in the tech area was fantastic. He gave me regular updates and helped me understand the Apple support process. And, most of all, the laptop is repaired and back to me now. Thank you MTG for...
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