Ricky and his team have helped me and my family multiple times over the last few years with hanging TVs, dropping wires, and setting up all of our Sonos system and other sound systems. They have always been great about being on top of everything and coming to the house within days of calling them about a new project.
At the end of the day, there is no better team out there than these guys. They are extremely thorough and the end product is always perfect. Not only do they hang the TVs make sure they are in the perfect spot on the wall, but they take the time after this to ensure every aspect of the TV is set up with the WiFi, apps, and anything else needed. This leads to their expertise with the Sonos systems. After they installed the Sonos around the house in each room, Ricky set them up on the network and ensured they were synced up - I didn’t have to do anything and everything worked perfectly when he left.
The best part of this process while working with Ricky and the rest of the guys was the fact that they took time out of their day weeks before we moved in to come scope out the house and walk through it with me. I told him what I was thinking for what I wanted in each room and he worked with me every step of the way to make sure I got the best of everything. We went room by room and planned out exactly what we were going to do, where we were going to put the speakers and where the TVs were going to go. We also went through the backyard and figured out exactly what we needed to make sure we had a solid sound system outside. I couldn’t be happier with the end result.
As you can tell, I highly recommend BravoAV and the entire team. They have always done a great job and they really care. They don’t just come to your house and hang the TV and leave - they sit there with you and make sure everything is as you wanted and that you are comfortable working everything for once they are gone. They understand your budget and will work with you to figure out the best plan...
Read moreI recently had the pleasure of being assisted by Tom at Bravo AV when I was looking for a RCA cable. Tom's exceptional customer service truly made my shopping experience outstanding. Not only was he extremely knowledgeable about the products, but he went above and beyond to ensure I found exactly what I needed.
Tom's friendly and patient demeanor made me feel valued as a customer. He took the time to understand my requirements and guided me to the perfect cable, explaining its features and compatibility along the way. His expertise and willingness to assist made the whole process seamless.
His professionalism and dedication are a testament to his commitment to providing excellent customer service. I left the store feeling not only satisfied with my purchase but also impressed by Tom's outstanding assistance. He is truly an asset to your team.
I highly recommend Tom to anyone seeking assistance with AV. Thank you, Tom, for your...
Read moreDear Tom, We decided to update our home television and Wifi service to prepare for a "COVID" winter. Ricky came to the house to determine what our Internet needs were, which televisions we wanted to replace, and to check out our “pool house” for the same purpose. There was also an attempt to “combine” both house on the same Wifi and television service with Verizon. Although the TV service at the pool house will remain Comcast, they were able to connect the WiFi system with the main house. Numerous challenges were met by Ricky and Albert with expertise and commitment. They had to return a few times to fine tune the system but I am happy to say that it appears that all the kinks have been resolved. They both had tremendous patience when explaining how to operate the new systems to me. It was, for lack of a better word, a pleasure to have both Ricky and Albert working on our project. A job well...
Read more