I am. Disabled, US Navy Veteran. I sending out 5 Stars to Bryce, an employee at the Bethel, VT store. I had a check engine light and pulled into a handicap parking spot. I called the store and Bryce answered.
I asked him if he could come out to my truck and check it with the store OBD tool. He did! Ialso needed assistance with my rear trailer hitch. I needed help in installing it into the bracket and a different size pin to secure it in place.
He was very professional and helpful and gave me great customer service and I am very pleased with his help.
If O’Reilly has a monthly employee award, he gets my vote!
Well done, Bryce...
Read moreOh my goodness this place is awesome!!! My Jeep stopped working in town. A gentleman helped me get my battery off the block, carried it back to the store, then hauled the new battery back and hooked it up for me. Got the Jeep started, but it was still throwing error codes. He checked them all out for me too. Unfortunately, I still need more help, but I was blown away by the customer service this location has!!! So, glad they are here. And I heard they install windshield wipers too. Hope I don't have to visit often but if I do I know it's going to be awesome...
Read moreO’Reilly in Bethel VT really saved my behind today. Not only were they able to get me a brand new car battery first thing in the morning, but they also took the time out of their busy schedules and helped me yank the old corroded one out since my own tools couldn’t do the job. On top of that, the tow I had needed to get the car there was hours late and they still helped me out. Efficient, kind and affordable! Special shout out to Mark who handled this whole debacle with me,...
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