The Shoppe at Hotel Bethlehem — Local services in Bethlehem

Let me start out with the positive. The Ice Cream we were able to taste was awesome. I had the Vanilla with the maraschino cherry and my Mom had the Coffee Ice Cream. Now onto the bad. My elderly parents ages 84 and 89 were visiting from out of state after getting their Covid 19 shot. My Mom has had two strokes and my Dad is beginning stages Alzheimer's. This is the first time they have been to visit Bethlehem. We had a great dinner at a restaurant in town and decided to walk to the creamery for desert. When we arrived in the creamery there was no one in there but two young people serving. We ordered our Ice Cream and walked back to a corner to eat it. There were no tables in there to sit. I understand Covid and the aspect of social distancing but looking around they have room for a couple tables that could be spaced 6 feet or more apart. . The young man who served us proceeded to tell us that we had to leave and eat outside. I understand he was doing what his boss told him and hold nothing against him. But we were the only ones in there. What they did was to kick two elderly people outside in 30 degree weather to eat Ice Cream. We had to dump the Ice Cream in a trash because my Mom could not stand out in the cold eating Ice Cream. They need to rethink their policies. Will not be supporting them again and this is always a stop when we have dinner in this beautiful city which about once every 2 or 3 months. Lastly they were not making any of the Moravian Sugar Cake as the server told us because they are not busy enough. Well why are you not busy enough is because you are turning people away by making them eat Ice Cream outside in the...

Stopped in during music fest. Nice atmosphere, friendly staff, good service and of course the ice cream was delicious. Unfortunately while attempting to enjoy our ice cream we observed several employees playing with and flipping their long hair right in front of freezers. One girl actually sat on floor in front of another who braided her hair (no hands washed at completion) and another was observed doing the allergic salute. Needless to say that is not exacting the atmosphere in which to...

Annoyed they charge you $.50 for a simple cone, then most people get it in a cup where a plastic spoon has to be used. Wish they could be more environmental friendly. Big single scoops but $3.50..flavors you can fimd anywhere.. nothing too crazy special...