SoBol Beverly — Local services in Beverly

The açaí bowls are great and the staff is usually pretty friendly for the most part. The reason they don't get 5 stars is their ridiculous policy about if you ask them to leave a granola out of the açaí bowl and the subsequent pricing. I've being going here religiously once a week for at least six months. I get two super açaí bowls without granola, it's 32 dollars with tax. They always used to put extra açaí to make up for leaving the granola out, I don't expect the container to be filled to the brim but I expect the container to not be 1/2 empty. The first time I had this issue was two months ago I went in and got my açaí bowls and when I got home I took it out and it was a little more than 1/2 full. I went back and tried to talk to the girl working and she tried to tell me they don't add extra açaí if you leave something else out. I was confused because this was the first time this had happened in four months of going and I explained that to her. She was rather rude about and gave me hard time but put some extra açaí in a container. For the past two months it's been hit or miss on the fullness of the container but today's purchase was where I draw the line. When I got home and took them out of the bag this is what I got (picture below). I paid 32 dollars for this. This is ridiculous, I understand they can't fill it to the top but theses are 1/2 empty. It blows my mind that the owner thinks this is acceptable to charge someone 32 dollars for. I didn't bother going back today because after my first experience when I'm complained the girl who was working attitude completely turned me off. I'd be lying if I said I was never going to comeback here but this is highway robbery, the owner is really trying to make ever cent possible of...

OK not to be dramatic but I would eat here every single day if I could afford it. I have literally driven here from Swampscott through downtown Salem during rush hour when I am craving an açaí bowl because I refuse to go anywhere else -- like, hands down the best bowls on the north shore. Close second is The Juicery in Salem. SoBol never skimps on anything & everything is soooo fresh and delicious every time, without fail. When I go in, it's usually teenagers working and they are very friendly and positive which I feel is rare these days, they are not sitting on their phones and being rude, they are genuinely customer-oriented and that speaks to the owner of the store and their ability to staff young people in the workforce. The store is always clean and there's always parking. The options for add-ons are more than any other place in the area--shout out to their cookie butter, it's heavenly and I always get extra. I rave about this place and if I didn't work full time and have a business already, I would probably work here LOL. Can't wait until the next time I get a coconut bowl with plant protein blended in, extra goji berries and extra...

I’ve been going to SoBol here for years now - at first I thought it was just some craze but I’m glad it’s not! I’ve tried the açaí bowl as well as a few of their smoothies - amazing! The service is great and fast, people are sweet, and it’s a nice atmosphere! Rarely have I been disappointed with my order - only reason I’m not giving 5 stars is because I’ve had fruit that was not nearly as close to ripe as it should have been (but it’s only happened a few times). The prices also knock down my rating - I’ve seen the prices increase since first coming and I find it a little expensive; so it’s a great treat/lunch...