Big Rapids Bowling Center — Local services in Big Rapids

Went as large group:

The only option in town. So go if you want.

They must have gotten new shoes. The bowling balls are not good.

The girl at the check-in was nice and the 10-year-old helper was fun, but things overall were clearly disorganized.

We tried getting a reservation for our group but were told we couldn't but told to get there right after the leagues were done. When we arrived on time our group of 25 was put on one lane. The other lanes were reserved by other people.... mmm...

We finally got other lanes after a long while but then our lanes were acting strange, getting shut off and then shut off completely 15 minutes before closing while other people just kept bowling. I don't think anyone got to play what they paid for. The staff didn't care when I brought this up. They just looked at me silently.

Either, they were mad at us, or the place is just unreliable and disorganized (I assume the later).

Anyway, that was our experience. You probably won't go through what we did, but it could be good to know if you are...

Tuesday night was a great experience thanks to your staff! I can't remember her name, but she processed our payment and gave us the shoes. She was kind to my girlfriend above her obligations to us and she was understanding of me as well. Let me mention she let us stay ten minutes late to finish our final game because she knew my girlfriend had an emergency.

I don't think you realize how positive of an impact she left on us, considering others have left a negative one in the same bowling alley atmosphere. I really appreciate her and hope she's getting paid well. We'll be...

If i could give 0 stars I would! They were 30 mins late getting us on the lanes we reserved a week in advance for another group to finish their game. We had a half hour left before we were supposed to be done & they cut our time. We weren't allowed to finish out the game with the 30 mins we still had because another group came in. Not sure why one group can be allowed to go over their time by 30 mins but my family was denied to be allowed the 30 mins we paid for. The 2 female employees were rude. My family will...