The Chocolate Box — Local services in Biloxi

There is a lady that works here Her name is merickal or something But the way she treats a employee compared to others is very wrong I have been going to the chocolate box for a while now and I never seen a employee sit there while other employee takes care of a line of customers...the guy was backed up and she just sat there on her phone watching it....that's just wrong no matter what....that staff of this business everyone needs a good talking to in my opinion and learn what teamwork is and how to respect...

Customer service is not important to the people working there. It was literally no one in the line and we ordered 2 of the hand crafted shakes that took 20plus minutes to make. 1 was the brownie shake and the other was the strawberry cheesecake shake. I would give a 1 star but the shakes were so good I have to say 3stars. They would get a 5stars if the workers cared. The prices are amazing for what you get also. Guess I'll stop at...

I’m so disappointed. The ice cream was a half gallon of Hershey’s from the grocery store. $15 for a brownie shake and $3.25 For a cake pop truffle that was hard as a rock. So disappointed. Employees were miserable. Maybe they need a raise, but clearly they...