Bloomington Hardware — Local services in Bloomington

Well this is quite surprising, and I’ll keep it short as well as keep the current crisis situation in mind, however, I HAD been coming here for a LONG time until today when I pulled up, I noticed they were doing pickup orders only, they advertised to call it in. So as I pull in I see one other customer picking up there items, normal right? I park in there driveway and call, and I ask if I could pickup a small part for around 7$ to fix my kitchen sink, (They are advertising they close at 6, and this is at 440 Im on the phone), it would have taken less then 10 minutes or the whole transaction, but instead I’m told, “yes we have the part you need, but no you can’t pick it up today we aren’t accepting anymore orders,” those exact words. The store doesn’t close for over another hour and I could visibly see workers leaning around doing nothing. I don’t know if this would bother anyone else but I will never go back, I felt very disrespected by the attendants attitude and employees work ethic. Over something so small to...Seems like a clubby place to buy items that are over priced anyways. I try to support local but they are the definition of entitlement where it’s...

We have been going here for 20 years! We will NEVER go there again! As soon as we walked in, we were not "greeted" but we were asked if we needed help, I stated "no thank you" and the guy just stood there staring @me, so I continued to tell him what I was looking for, not only did he act like he had no idea what I was talking about, ( I walked away to keep shopping) but he then followed me to EVERY SINGLE AISLE I WENT IN! He finally left me alone , only for a woman to immediately approach my husband and I and do the same thing! We were then followed all the way to the register, where we , much to their surprise I'm sure, PAID FOR OUR ITEMS! IT WAS THE MOST EMBARRASSING AND ULTIMATELY DISRESPECTED MOMENT WE HAVE EVER BEEN THROUGH! Word to the wise, if you even remotely look "different" (ex. A lot of tattoos, or dont dress to their standards) I dont recommend going in here, if you dont want to be judged, and "stalked" around the store the entire time your in there. HORRIBLE EXPERIENCE! SHAME ON YOU BLOOMINGTON HARDWARE! JUST LOST A CUSTOMER...

Even though they didn't have what I came in for I'm not going to make a complaint. It's wonderful to find a hardware store that is still exactly that a hardware store. Every aisle hat with multitudes of different styles and tights of every tool and necessity for each project type that you might run into. There wasn't none of this one brand selection and maybe the store brand with one or two options it was need something electrical different types of tools for that job that they make you'll find much like any other Ace hardware type store that I've been in prices a little higher can you beatbox Grant stores however it's worth it you know you're going to get what you need when you need it keep it up Bloomington hardware definitely worth a little extra in my book, because when it comes to getting the job done and done right peace of mind out race price when you need the right tool and you know there's a place like this where you can get it on the first try and be done project done and go home...