CVS Pharmacy — Local services in Blue Springs

Jist of the story...corporate confirmed only one insurance on file. What we knew to be true, and what the employees didn't want to be true because of prejudice racial profiling. Prescriptions said they were ready for pickup no phone call or anything so should be no issue.. right? Incorrect insurance information in the system seemed to cause some kind of confusion/misunderstanding. A pharmacy tech Sherry got caught lying, refused to do her job properly and would rather argue with a customer needing antibiotics for 2 babies because she simply doesn't care about integrity, customer service experience, treating others the way you want to be treated, or following proper protocols. Showed more concern to give runaround treatment and unnecessary inconvenience. Made up false information and lied to purposely try not to serve. The pharmacist Melissa could have intervened and even tried to fix the issue/misunderstanding, but acted like she had better things to do. Tell me why the prescription was moved to a non-cvs pharmacy and was filled in no time and picked up...

This pharmacy closes early. I arrived at 5:58 in which I had a long drive and the drive-thru was shut down and when I went inside at 5:59 they were WALKING OUT and said yes it's 6:00 p.m. I mentioned it was 5:58 when I was in the Drive-Thru and the lady rolled her eyes and shook her head at me without any...

Very professional. It was very easy to schedule my vaccine and to walk in and be met by the pharmacy staff. I highly recommend you take the time to schedule your vaccines. I was a few minutes early and was finished in a...