SO UNPROFESSIONAL! I have a couch that we got from them and it dose not fit in our house. I went to the store and explained to them it did not fit I would like to return it and possibly get something smaller. The manager JOSH said he would call me within a week that he had some stuff coming to the store that might work for me. Okay great that would be awesome! Well a week and a half went by and no contact was made so I called the store and asked to get a date to have my couch picked up and the 1st thing out of his mouth was well what are you gonna get. (Very rudely to) I had a date for Monday for someone to come get it and no one ever showed up. I called and called for 2 weeks trying to get josh on the phone again and I was gave the run around so I went over their head and called copperate. THEY WHERE VERY HELP AND WE ARE VERY PLEASE WITH THEM! So today which is a few days later we called the store again to set up a delivery date and again they was trying to give me the run around and I got very ugly with them on the phone and was told by 8 tonight my couch would be picked up and guess what THEY HAVE NOT SHOWED UP! And they close at 7 so I’m not sure why they said 8 any ways! I would not recommend...
Read moreI rented a couch and loveseat from Aaron's in Bly and it's infested with bed bugs!!! I have told them over and over and they told me use mint and cinnamon. I have treated and treated and still fighting. Last time June 3 I told them COME AJD GET IT. THEY REFUSED! Said they can't except it with bugs. Well you brought the bugs here!! They call before due and wants a payment! They'll either come pick this trash up or I'll set outside and very possibly my dog will be laying on it and tarring up. IM DONE! if you rent from them better check your furniture extremely good ! Oh the morning AFTER it was delivered I was sitting on loveseat getting ready for work and a roach climbed out from under the cushion. I was stupid for not sending back at the very moment but I will thought I could beat the bug bed issue. Been I was wrong! Good...
Read moreHorrible I rented from them 4 years ago and the stuff is still not paid for according to them. I believe they created a new account without my or my wife’s signature and are now charging us double. They are very rude and unprofessional and call multiple times harassing us and threatening to pick up the merchandise. I would not rent anything else from them ever. Kim is not the store manager but she acts like is and is rude and threatening to people. Brandy is the actual manager. My wife and I have called corporate several times and nothing has been done. We will never rent from them again when we pay it off we are done. I don’t even want to hear about no specials or anything. We are TOTALLY DONE WITH AARONS in...
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