I’ve had the pleasure of engaging with Brandon Cruz and the remarkable team at Statement Jewelers on two separate occasions, and each experience was nothing short of exceptional. From the very first call, I was welcomed with a warmth and approachability that felt rare and refreshing. Rather than requiring a long lead time or formal appointment, they graciously invited me to stop by that same afternoon – a gesture that immediately set the tone for their commitment to client-centric service.
Upon arriving, I was greeted with the same genuine hospitality, complemented by a touch of charm and even the offer of a glass of wine, turning what I expected to be a transactional visit into a truly enjoyable experience. The team reviewed my pieces with both care and candor, providing a thoughtful valuation that exceeded my expectations. I felt confident and respected throughout the process, ultimately deciding to part with several items, including a Cartier watch, with zero hesitation.
Months later, after relocating out of state, I reached out again regarding a diamond ring I had held onto. Their response was immediate and seamless—they provided a shipping label within minutes, and just a day after mailing the ring, I received a generous offer and prompt payment via Venmo. Start to finish, the transaction was effortless and handled with integrity.
In an era where red tape often replaces rapport and efficiency overshadows empathy; Statement Jewelers stands out as a rare gem. Their blend of professionalism, warmth, humor, and authenticity makes them a true standout in the industry. I wholeheartedly recommend Brandon and his team to anyone seeking not just a jeweler, but a trusted partner in stewarding their most...
   Read moreI thought they were so nice and fair only to find out I was a fool . I brought two pieces of jewelry and a 22 carat gold bracelet And a 24 karat necklace for a weight of 55 g or something like that they gave me $2300 for it and I had no idea that what gold went for come to find out it should’ve been closer to $6000. I definitely should’ve educated myself before I went in but since then I have sold another piece to a shop on Golden Gate that gave me the price of gold program. I brought something for 5 g of gold today 21 carats and they gave me $405. Big difference stay tuned and I’ll give you the name of the place I went today. I can’t remember it right now. The price of gold on 10/01/2014 was $84.00 and not sure if it’s higher for 24carat. I had 57.00 they were weighted many times .. my math says we recieved 50% of worth . If you want full price sell your gold at Trust in Gold Jewelers on Goldengate pkwy. You probably wouldn’t be selling if you didnt desperately need the money . 12/22 Statement jewelers reached out to me but hasn’t done anything to rectify what had happened. I know what the jewelry weighed and I remember being excited because I found the necklace and couldn’t believe it was even heavier than she bracelet. Tell me what jeweler doesn’t keep records of the inventory . I would think the statement Jews kept purchases weights, monies who they sold to whatever especially when they would keep a...
   Read moreI feel strongly I need to share my experience . I did already but I don't see my review . I had two pieces of gold jewelry to sell, a 22k bracelet and a 22k necklace that was 92,6% pure gold and a combined weight of 57 grams , at the time the gold was worth $84 a gram it was Oct first 2024 I thought the two gentlemen were very very nice and they gave me $ 2375 for the pieces , I didn't know how selling gold actually worked. I went to In Gold we Trust in gold on Golden gate parkway and sold a pair of 22 karat earrings weighing 5.71 G and received $407, gold had gone up by approximately $4 a gram I didn't know how it worked selling gold etc and was taken advantage up at statesman's Jewelers. Last week I went too TRUST IN GOLD sold a 22k 5,7 grm and received 404$ the full price of the gold whatever the rate is on the market ,they're not as friendly and talkative but they just get down to business and give you the price of gold I would have had a lot more money if you could do the math on the other two pieces I'm really saddened by it and can't believe I went to such a nice place to get ripped...
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