I recently had the pleasure of being assisted by Kari at Ace Hardware, and I must say, the experience was exceptional. From the moment I walked into the store, Kari was attentive, friendly, and eager to help.
I was looking for several specific items and wasn’t quite sure where to find them. Kari not only knew exactly where everything was but also provided helpful advice on different products and their uses. She guided me through the store efficiently and made sure I had everything I needed before I left. Her knowledge and professionalism truly stood out.
Thanks to Kari, my shopping experience was quick, easy, and enjoyable. I highly recommend seeking her assistance if you’re ever at Ace Hardware. She’s a true asset...
Read morefirst couple times I visited this location the service was great, they went out of the way to help me. last few times it was terrible. I walked in showed the parts I wanted, she told me the general area of where it would be and said someone back there would help if needed. couldn't find it, couldn't find anyone in back, went to the front she was gone. I saw 4 people working there when I came in and only found the cashier, waited in line, but he was clueless and didn't call anyone to help. so I left empty handed. guess they don't need my business, I bought the items cheaper off...
Read moreDisappointing when you go in because THEIR OWN website has sales, but they will not honor them because its "their policy". You have to order on line to get that price not in store!! Who does that (no one)!! When I told the 3 workers at the front desk that The LV ACE Westlake store honors their website prices in store the reply was every store is different! Change your policy to honor YOUR website for your in store prices!!! Regardless if you buy from the actual brick and mortar store or your website its still supporting the store!!! Common...
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