East Boston Diamond & Gold — Local services in Boston

They BROKE my watch!! After making jokes about how my watch battery replacement would be difficult they took it in back to work on it, then gave it back to me saying they didn't have the right battery. When I asked how long it'd take to order the battery they sent me somewhere else. Now I understand it was because THEY DON'T KNOW WHAT THEY ARE DOING and had already BROKEN it!! Apparently they took my watch apart and then threw pieces back in without putting them in the right place, put the cover back on and gave it back to me, which resulted in it BREAKING! Don't go here if you care about your stuff, there are MUCH better places in...

After leaving Kays Jewelry to have my wedding ring resized and being told that it would take 2 weeks for the return of the ring, I found this gem in East Boston and I'm so happy I did! The owner is witty, funny and had me smiling/laughing the entire time I was there. I dropped off my ring on a Wednesday and it was ready for pickup that Friday (2 days later!! Plus it was cheaper then what Kays was going to charge me!!) I'm so happy to have my wedding ring back in such a short period of time. I highly recommend this gem for your jewelry repairs...

Walter was my guide and educator during the process of getting my engagement ring for my now wife. He taught me about the industry and the quality of what we were looking for, sourced exactly what my now wife wanted, and created the dream ring. He doesn’t sell you on anything, the customer is in complete control. I returned to purchase the wedding bands for my wife and I, and my wife was able to see the care and customer service that Walter has for his customers. He has a customer for life from me, I won’t be going...