I asked for a piece for my machine, I knew exactly what I needed, just needed her to show me where to find it if she had it. She proceeded to tell me she needed my machine and didn't bother showing me what she had or telling me the price. Even with the frustration of that I was looking at embroidery machines because I am considering purchasing one, once again she was very rude about me looking. That's ok, I bought the part directly from the manufacturer and will be buying the new embroidery machine the same way and I will never walk in her shop again, nor would I recommend it to anyone else. Needless to say, 1 star is too good for...
Read moreNot a good experience at all. I was visiting from out of state and decided to look in the store. I found a pair of small scissors with no price in a basket . I then found a loose price tag and asked the sales lady if that was the correct price for the scissors. She said no it's higher than that, but did not offer to look up the price. I then asked what the price was. Her answer was higher than that. When i was leaving the store after buying something else i was not thanked or told bye. She was to busy reading...
Read moreI took my embroidery machine in on New Years Day for repair and got it back in 2 days at no charge. The lady that checked it in was very kind. She also showed me the single needle, 4 thread machine and patiently answered all my newbie questions about all the multi-needle machines and the differences between them even though the store was busy. As much training as you want is FREE if you buy the machine there. Definitely won't buy...
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