Up North Imagewear — Local services in Boyne City

In July of last year I paid for shirts to be made from here. I still today April 4th have yet to receive my order or a refund from them. I have been lied to time and time again with so many excuses. I was told she would give me a refund for them and do the shirts as she is so very sorry but it's been months of this and still nothing. I am a Boyne City resident and am sad to say I would not recommend this place to anyone as I am out almost 139$ and my kids who had made all star teams still don't have thier shirts and sadly probably never will. I have gave so many chances to allow her to make this right and it still has not happened. I am to the point that the court is my only option to try and get my money back.

I see the owner responded to this- After getting the local little league board involved and taking with the police she did give me a refund. I received NO FREE items. It took a year to get my money back from her as I never received my items. I have so many pictures of her telling me one thing after another. I was just thankful to get my money back that I had paid and great full we had written a check to prove...

They were working on a new design I adored when I visited, and were kind enough to make me one of the first prints on the shirt of my choice! I was able to pick it up before the end of the day and it was printed incredibly well, and they had two incredibly sweet and adorable dogs to pet when we visited as well. There were zero bubbles or flaws in the design, it has crisp and clean lines, and it's lasted multiple washings so far and still looks brand new....

Had a very good experience with this company! They came through in a pinch and I couldn't have been more pleased. Great product, fast, efficient, and excellent customer service. Will continue to use them for all my embroidery and special needs. ...