Rethink Thrift Inc. — Local services in Bozeman

I cannot express my disappointment when leaving this store. Overheard the owner loudly stating “we are a business, not a charity!” when chatting with an employee about a customer who had just left.

I have absolutely no issue if I personally think prices are a little high, given I think the proceeds are going to a charity. But this isn’t a charity, it is a business (as she stated), and the prices are resale, and not for the benefit for anyone other than the business.

I have a MASSIVE issue with calling yourself a “Thrift” store when you do not support any charitable cause, and yet you ACCEPT DONATIONS from the public. It is so very misleading and disingenuous. The very fact that this store accepts donations implies that it is a charity - as my mother would say “It just doesn’t pass the smell test”. Call yourself a Secondhand Store or a Resale Store or become a Consignment Shop, but not a Thrift Store. And definitely stop accepting “donations” when they are anything but.

Oh, and don’t brag about it when there are other customers in the store;...

Hands down the best Thrift Store in the Valley. I know I will regret putting this online, but the stuff they have in stock here is incredible. I have found key wardrobe pieces every season since they opened - for only a couple dollars - new or like new. The selection of highly decorated jeans is absolutely incredible - not my style, but I've seen the same things here for $4 that are at the re-use boutique down the street for $40, every day of the year, for as long as I can remember. Things only get better and better as the store is around longer. Most all of the staff is extremely friendly, helpful, and simply fantastic.

My favorite feature - the owner makes a special point of reaching out to customers who start small businesses, and keeping a stack of their cards to had out. She always has a selection of cards on hand for local businesses that have stellar...

I just went to Rethink Thrift and I've been there before when they were at their old location. Prices then were decent and now for some items they're wanting retail prices and it's used! Not only that but I couldn't find my loyalty stamp card so they gave me a new one and then 5 seconds after they handed me my new loyalty stamp card I happened to find my original one! I was so excited and asked if it could be combined and they said no... I was right there and had just made a purchase. I would understand if I had left and come back but they had just handed me my new one. Pretty frustrating because I live an hour away and I took time to stop and shop there and they couldn't even honor that request, this may be one of the last times I'll be shopping there with how the prices are and the customer service...