Rent-A-Center — Local services in Bridgeport

VERY…. Poor customer service after u get the merchandise, not to mention I paid for my delivery and never got it exact time or day weeks later to the point the Manager Millie drove my Device in her own car because she stated her delivery guy quit on her last minute then gets there to my house with no remote so now I had to wait another whole week for the remote to get dropped off so with that being said I still was able to keep my attitude and my frustration at a good place, so now that I missed a payment not even one or two days they will harass you all day long and text you and just nasty talking back and forth Millie the manager is not setting an example for none of her workers she should be the prime example of rudeness harassment, I never say I will have it this time and never did but it’s was okay that they delivered my idea late had no remote then still waited another whole week for that for it to work but now they harass you and then you would talk to somebody and make a arrangement they still call you. They will sent random messages They even tag note at your house when they didn’t even ring no doorbell no nothing just got off the phone with them today and told her when I could make the payment and she still came at My House harassing and leaving note.. I advise you to never go to this location very poor customer service, 41 years old living in Connecticut all my life and never dealt with a place like this .If I can be nice, so can you if I could be courteous so can you , Millie the Manager loves trouble it’s seem like see has to be right about everything I never heard her said okay thanks I’m take care of it then she think she helping me out by saying I I’ll be charge double taxes at this point I don’t care don’t think u helping me by harassing me and going back and forth like u want to fight me in the streets or something that’s why I said what I said that’s it and hang up what’s the point when you can’t never get nothing across and there’s never gonna solve anything when you have a poor...

Horrible!! To expensive when it comes to taxes you get charged almost 200$ just for taxes alone every time I think I’m almost done paying it off I’m no where near I had to pass my same as cash period and now I’m paying for the full price for an item I no longer have at that since apparently they don’t give u a plan for insurance and if they did was not brought to my attention and I keep getting harassed by the store manager if I miss one payment which I understand “be on time with your payment” but she’s rude about it i don’t even know how she became manager before her there was a guy manager who was always nice my dad who passed away was buying from here since I was a kid I don’t know if there was someone before him but first time I went with my dad he was who I met I’m 25 now this lady I’ve met like a few months ago and when getting service she already had messed up my order the guy manager fixed it for me she tried to make it seem like it was basically my fault for telling them to take out a couch that didn’t end up fitting through the door I also tried making a order online and I had to tell her to cancel because she called made me feel uncomfortable about getting the item I wanted at least the first manager before her was nice patient and understanding this one is rude obnoxious and lacks...

I would give this zero stars but that’s not an option. I made an order for a sectional 8/26. I made a payment 8/26 and spoke to customer service and the store manager 8/27 and made another payment. I was told my sectional would be delivered 8/30. I made arrangements and moved everything around for them to come. No one ever showed up, I called customer service and canceled the order they said it has to be processed by the store a manger and they contacted her. They let me know she would process a cancellation and refund. I got a call from her about an hr later and she wanted to confirm I didn’t want the sectional I confirmed I didn’t want it and to cancel the order. She said she canceled it I would get a refund and they wouldn’t charge me anymore. I get a notification from my back with them trying to charge my card this morning. When I contact customer service I’m going through the same process again. She never canceled my order/agreement or processed my refund. I never received my money back and they’re charging me more money. You have a better chance shopping at wayfair or even SHEIN...