I had them resize my family heirloom wedding ring. I asked that they let me pick it up at the Logan location where they do the sizing so that it wasn't being sent back and forth. it was written on the ticket. they sent it to the wrong pickup location anyways. More importantly, I asked that they not buff the inside of the ring where there is a very old and light inscription that I did not want buffed out. the request was written on the ticket. they buffed it anyways, and now I can barely read the inscription. my experience does not seem to match with their other reviews, but I was very upset, voiced my objections, and they just charged me and let me leave mad. they could have at least fixed the engraving that they buffed out. I...
   Read moreI bought a ring from Needhams Jewelry in Brigham. It was a small ring with 9 small diamonds. My warranty ran out and one of the diamonds fell out. I only paid for repair not diamond. About 2 month’s later another diamond fell out and they fixed it. They didn’t charge me for any repair or the missing diamond. They even added another prong to make it better. I was very happy with the amount of service and they were very friendly. I will be going back there and buying more jewelry and I would recommend them to anyone. Thanks Needham Jewelry for all your...
   Read moreMy diamond fell out if my ring 11 years ago. I felt hopeless I was quoted repair to cost 700-1000 to fix prongs at multiple different jewlers back in 2012. So my ring sat in our Safe. Fast forward to 2 weeks ago. I went into SE Needhams in Brigham. $255 I now have my ring back. It looks as beautiful as it did when I first got it. Thank you for the fast affordable and friendly service. I will definitely be back for many years and all...
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