Wow......the two Baristas at this location went above and beyond on a grind request we placed. We were out camping near Mantua and didn't pack enough ground Joe for the trip - so we looked for and found the closest Starbies....even while camping the French Press is in effect so we needed a more coarse grind....the Baristas (forgive me for not getting their names) not only looked into the best setting but also confirmed via a phone call to their off duty Manager as to the best setting for our needs. I was under the impression that this request doesn't happen very often up in Brigham City so the fact that the Baristas went out of their way to get it just right was not only too cool - but also a very memorable experience that quite honestly became part of our camping trip....
Super cool....the Baristas that hooked us up with a Stockton to Malone assist were there on a Sunday near 1p.m. in case others reading this, who might very well be camping in Box Elder C.G., needs a grind because they got that kind at Starbies in the Smith's..... Thanks again you two, thanks...
   Read moreI can't really expect much because I'm not a huge Starbucks fan. But you'd think it wouldn't be hard to mess up an iced drip coffee. The lady who took our order asked if my husband wanted cream and sweetener, he said just a LITTLE bit of cream. I went to the counter to pick it up for him and the entire cup was pretty much just ice (so full I literally couldn't stick the straw in) and cream. I then asked the barista to fix the drink and mentioned that we only asked for a little bit of cream. She seemed irritated that I was even talking to her and took the drink back. I specifically said "just a tiny splash of cream" and less ice please. I then watched her poor probably 1/4 cup of cream in there and she handed it back and said "there, better?" I didn't want to deal with her crappy attitude anymore so I just left. I've only ever had a drink made right there once. Needless to say I'll stick to local coffee shops and making my...
   Read moreWell I love Starbucks but the service tonight was far less than satisfactory. I spent the first five minutes watching the employees who were cleaning up, complaining about another employee, and how they close the store. I made eye contact a few times with each of them with zero response. Finally the woman asked me how she could help me, begrudgingly at best. So I ordered a iced Carmel macchiato and a water. I sat down and waited for 10 more minutes. I confronted the employees and they gave me the drink which had been sitting on the counter for the entire time. They corrected me saying they had called my name and just couldnât hear them. I then asked the person I was with if they had heard them, in fact, they had not. I even asked the other bystanders dealing with similar situations if they had, no they hadnât. But the employee was so insistent that my ears werenât working I just took my...
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