Blade Runner Outpost — Local services in Bristol

Terrible communication and service. Takes advantage of customers by asking for time to resolve issue (when it isn't being looked into whatsoever), then turns around just to say that it isn't his problem after x amount of days has passed. Essentially stealing my money and keeping the item as well because of a site issue that had nothing to do with them or myself, when I never blamed them once for, (this is all I can assume at this time as they have provided no real update to the issue or take responsibility for this) however, it is their responsibility to fulfill the order and fix issues on the Seller end once brought to their attention, as I cannot fix it for them. But apparently this is what he seems to believe. He didn't reply to many messages with any real update / info., only that he is "looking for it". Then by him waiting 3 or more days between many replies wants to say, "not my responsibility after 14 days..." and they proceeds to mark the item as PICKED-UP IN STORE making it look like they fulfilled my order. He CHOSE to wait these 14 days before attempting to do anything. I notified them of a possible problem after 7 or 8 days after I didn't see the item arrive trying to give them time to ship and me to receive the item. He then replied after like he found it but with a nonsense message that makes no sense. When I ask for clarification, I get nothing. I message again, nothing.

No update on if it was shipped, no tracking, no receipt of tracking, no refund, no attempt to say sorry or even attempt to replace the item with another if they accidentally sold it or lost it. Just straight up lies, blaming the customer like I did something wrong by making a purchase? This is just dodgy, untrustworthy, manipulative acts like this that makes people not trust small businesses. I tried, I've been more than patient with this, but the entire situation is wildly unacceptable from a business of any sort. Get your store and act together and treat people like humans and not objects you use and blame for your poor business practices and loss of items. Simply communicating with me could have avoided a lot of issues.

Seems he's just taking my $$$ or will wait the MAX amount of time to actually resolve the issue by the site standards to be petty, then send it and act like a saint... I gave this company the benefit of the doubt, was beyond kind, and even gave many outs as to what went wrong and a very long time for them to get this resolved and us be still good with one another. None of these options were taken. When asked if they will ship the item, no answer, I mention they can refund me or ship the item, all they had to do is one of those TWO things, it was very simple. Yet now 18 DAYS in and he STILL has...

Blade Runner Outpost is nothing short of a sanctuary for connoisseurs of finely crafted blades and discerning purveyors of precision instruments. From the moment one steps across the threshold, an atmosphere of quiet sophistication and meticulous curation envelops the senses.

The selection is unparalleled, offering everything from masterfully forged artisan pieces to practical tools of the highest utility. Each blade is a testament to the art of craftsmanship, exuding both elegance, and lethality in equal measure. The proprietors exhibit a profound knowledge of their wares, offering insights that elevate the experience from mere commerce to an enlightening exchange.

The ambiance is refined yet inviting, befitting a place where form meets function in the most exquisite harmony. Transactions are conducted with the utmost professionalism and discretion, ensuring that every patron feels not only valued but also respected.

Blade Runner Outpost is more than a store; it is an institution for those who appreciate the balance of artistry and precision. Five stars are insufficient to capture the depth of excellence this establishment...

I have been buying knives from RJ for several years ever since he had a shop at the local flea market. I’m very glad that he’s grown and continues to grow his business. I honestly can’t say enough good things about RJ and the guys at Blade Runner! They’re very knowledgeable about the items they carry and are knife collectors themselves so they can relate to their customers. If you are anywhere within a few hours away from the TriCities and are a knife enthusiast then you really need to go by Blade Runner and see RJ and the guys there and check out their store. I’ve bought, sold and traded a bunch of knives there and will continue to do so. They have several gatherings throughout the year and have a lot of makers come that you can talk with and purchase from so if you need an excuse to go there just watch their website and social media for the next gathering and come and check them out. The last knife I bought was a John Gray custom Slitter V2 with 80’s Camo Carbon and actually met John there who was just...