Bojangles — Restaurant in Bristol

Hit the drive thru for dinner around 7:30 pm since I was doing laundry at a local laundromat. I order the Chicken Supremes with Cajun Pintos as that is my usual order at any Bojangles. My most common experience with choosing Bojangles is a good one. However in the instance, I received a lousy meal from a lousy staff. First thing I noticed is they forgot the dipping sauce... irritating but not worth returning to the restaurant for. Then I picked up a Chicken Supremes tender and it was barely warmer than my body heat. Even the biscuit was not hot. So i return to the restaurant, pull up to the window where about 5 employees are having a gossip session and tell them nothing in the box of food they gave me is hot and they forgot the dipping sauce. Well I'm given two options, they will give me another order (of cold food that is sitting under a heat lamp) or they can make the chicken fresh and I'd have to wait 10 minutes. When I asked why they are serving cold (under temperature) chicken I'm given the response of, "We haven't had any other complaints". Well DUH! Who is going to take their time to go back and complain? I'm sure most of the customers take their food home or to work before eating it and going back to a restaurant because the food was served old and cold is not gonna happen. Well, I chose to wait for fresh food. I'm assuming as a "I'm sorry" they put an order of fries in there too. Nice sentiment, but I think I would have had less salt eating from a salt shaker than what was on the fries. So to conclude my story, rant and review... don't allow places like this to serve you garbage food. By the way, according to ServeSafe (National Accreditation for Safe Food Handling) and the Department of Health, food being held below the acceptable temperature can lead to sickness and food poisoning as it allows bacteria to grow. Well, chicken being served that is around 110 degrees is well below the safe threshold. That food should have went into the garbage, much like the career of the manager that was working tonight at this Bojangles location. 2 stars only because they did make a fresh order of chicken... I'll never know if anything "extra" was added by the...

Went though drive thru spent 30 mins in line that was no problem if you want a certain type of food when we got to the speaker the lady was rude and rushing me to finish my order that wasn't the problem she was getting a attitude everytime she said is that all so I let that go when we finally got to the window the lady that took out order was handing out food I had asked for the mayo she then rolled her eyes at me and huffed at me that's when I was like are you really rolling your eyes at me because I asked for mayo I understand it's busy but you give the same respect that someone gives you but then when we left the store and got home the chicken was raw I was beyond upset I called the store they offered a full refund which I will be getting the manager was really nice but the staff and the food I am lucky we noticed the way under cooked chicken before we...

It cost almost as much as a car payment two by takeout... nevertheless, I thought I would Splurge a little and surprise my husband he has been asking for sausage biscuits for a long time... we used to be able to get take out for us at least once a month.. can no longer do that and will suffer the consequences afterwards if we give in and try to get any fast food or any other food take out.... I was very surprised at the end total,, I bought 2 fers,,, for the biggest part... it play havoc on my checkbook and was very disappointing when not all of the items were fresh. I will say the service was good!.. I guess it was my fault for thinking I could Splurge a little and it not affect much.. but the cost of anything today is Extreme and there was no space in there for splurging a little, that's a joke. Will be very long time before I can afford to splurge a...