Metro by T-Mobile — Local services in Brooklyn Park

Apparently unlimited only means in your area but you can pay extra to call outside your area. Oh and when you are unhappy and want to talk to a supervisor they make you talk to a lowly agent first and then you have to explain yourself over and over again and get upset about a simple situation that could have been avoided if unlimited truly meant unlimited to them!!!! $140 wasted on 2 lines and switching...

If I could give them 0 stars I would. I asked the guy with the glasses who still couldn't see a simple question about the fees. He told me "you could go somewhere else" If a customer has questions about what they're spending their money on, it should be answered respectfully. I now know why they have only 3 stars. AVOID...

I came in for service concerning switching to a new phone. I was helped by Sam. Great guy. I was the only customer so it was very quick. I will certainly be returning if I ever need anything else related to my phone....