A&M Furniture — Local services in Bryan

When I visited A&M Furniture, I received some of the best service I’ve ever experienced in the furniture industry. I was assisted by Ashley, who demonstrated qualities that are becoming increasingly rare in customer service: patience, product knowledge, and genuine care for the customer. What impressed me most was how Ashley guided me while I searched for furniture for my new home. She answered every single one of my questions without any sign of irritation—something that shows true professionalism. In fact, her approach reflects one of the most important lessons in customer service: when customers feel heard and supported, they are much more confident in their decisions. Ashley also showed that great service isn’t just about making a sale; it’s about building trust. She went out of her way to make sure I felt comfortable, which is exactly what sets excellent representatives apart in today’s competitive market. If you plan on visiting A&M Furniture, I highly recommend asking for Ashley. Not only will you find quality furniture, but you’ll also learn firsthand what outstanding customer service...

I can not say enough good things about A&M furniture and the employees that work there. Without having to be said customer satisfaction is their top priority. My husband and I went in a few months back and basically furnished almost our entire house. The patience, time and attention spent with us while we were going through that process was incredible. We never felt rushed or like we were wasting anyone’s time. It’s been about a month since we’ve had our furniture and we have had a few hiccups with some of the pieces we purchased but any time I called or emailed it wasn’t long before I would hear back from them offering some suggestions for solutions to our issues. They listened to our concerns and were quick to fix any problem that were even out of their control. I am thoroughly impressed by the customer service at A&M furniture and definitely can not express enough how grateful we are to have had such a wonderful experience with...

Drove by this place trying get thru traffic at light by using their parking lot. Wich was a good thing. I was on my way looking for a dresser for my sons room. Haven't had luck anywhere else. It was either over priced cardboard drawers or real wood that was over priced by far.. so stopped in to check it out. I should have went there first time on my journey, lesson learned. I purchased a real wood dresser with real wood drawers. Now it is thinner wood on the drawers than I would like but still it's not cardboard. The sales associate was extremely helpful. I told her what I was needing and she knew of most pieces they had and the quality. She showed me my few options for what I was wanting to spend and I did find one. It is nice to go into an establishment and the associate actually knows what she is selling. I am sorry I forgot her name. But she's super helpful. Thank you so much. And they are reasonably priced on all their...