Wise Penny Thrift Shoppe — Local services in Buffalo

Just moved to a nearby town from Minneapolis. Recently have lost a lot of weight and been donating my larger size clothes. Twice went to Wise Penny and both times not impressed by the Staff.

First time I came and the donation instructions outside were very confusing. I called them inside and they told me to come in even tho it looks like you are supposed to drive up. A grumpy man took my box and no thank you or smile. I left thinking appointments to drive up are for large items like furniture.

Then I went back a few weeks later and brought in another box and the woman informed me I should have made an appointment. But she took my box.

Two strikes your out Wise Penny. I have brought VERY nice clothing, gently used: Duluth Trading Company, Lands End, Chico’s, Claiborne, Ann Taylor, etc. some with tags on.

But no more.

I will bring my donations elsewhere in the future, where hopefully they are appreciated & can give me a smile and not make me feel as tho I’m inconveniencing them by not knowing the rules.

Terrible customer service.

Moral of the story: Make an appointment and don’t expect to...

When I first started shopping here, 15+ years ago, it was AFFORDABLE and easy to maneuver around while shopping. It had been a great experience shopping there. Now, for the past 3-5 years the prices have become outrageously expensive, the store feels cluttered with so much merchandise on the floor, a few of the staff members are snooty. Why would I pay for a pair of shoes for $12+ when I can go to a non thrift store and buy new shoes for the same prices? A used pair of jeans for $8.99+? These are only a couple of examples of the prices there. This place is a THRIFT STORE where people like myself are looking for a great deal while shopping. Buffalo and it's immediate surrounding areas are not like Wayzata, Maple Grove, Plymouth where people have MORE money to spend. Keep your clientele in mind when making any decisions that may affect their...

Im Not sure how in the world they have a 4.3 fro reviews.. This Is the most expensive TRIFTH STORE I have ever ever ever visit... I did add some photos maybe just maybe the manager or who ever price things up can consider it and lower the prices, Im sure the will sale more and they wont have the racks sooo pack costumers cant even move the hangers a inch. Scarfs for 5$ and up ... Dresses 18$, 25$ really??? u can drive a little an find nice dresses at the outlet mall for half of that. Sweeters for 7$ and up... USED SOCKS for 5$ 🤣 OLD SHOES FOR 7$ 🙄 I just got a pair of boots NEW at Maurices for 10$ ... First and for sure last time I will visit here... Besides the cashier and helper are soooo /×@%÷