Burke Mountain Confectionery — Local services in Burke

I bought a 4 piece maple creemee truffles, and a 4 piece Dark chocolate Maple Bourbon truffles as a birthday gift for my Aunt. I bought from their website.2 days after the purchase I got an email stating that the chocolates could not be shipped to AZ where my Aunt lives. I wish I had known in advance so that I could of bought a gift for my aunt. I was offered a refund, and a comfirmation email about the refund was sent to me. But yet no refund was deposited on my account. I sent a couple emails asking about the time frame of the refund to process. And I got nothing back. Clearly the Customer service that they offer is lacking, just like their ability to mail out chocolates. I did end up buying chocolate from a different store that managed to get the chocolates to AZ with out...

Hands down the best truffles I've ever had. The Dark Chocolate Maple Bourbon truffles were delicious and I could have eaten all 4 in one sitting!! I also received the Pumpkin Spice truffles which were very good, definitely a nice fall treat. The owner Nancy is just the sweetest person. I...

I was extremely impressed by the customer service I received from the owner!! I am not local and she went above and beyond to help me get a gift for a family member that was in Burke! I look forward to visiting the store in person next time I'm in town to try the truffles...