I purchased a beautiful $500 set of wicker patio furniture in great condition on May 27th. The staff was accommodating and friendly, very understanding of the fact that I didn't own a car and would take some time to come pick my set up. I was told I had 8 weeks to pick it up.
Less than four weeks later I called them to ask if the set was in a good space to come pick up, when I arrived with my box truck, an employee helped us retrieve the set from storage. Unfortunately the set was significantly scratched up, a lot of the rose colored paint had been scratched off showing the white paint underneath. When we pointed out to our "helper" that the set was damaged his response immediately was to tell us it was our fault for not picking it up sooner. He went on to tell us we waited 6 weeks and things get damaged if they remain unclaimed. He told us we were wrong on our time line, refused to see the damage and spoke to us in a tone of voice so rude I honestly thought he was joking.
I will own up to the fact that I had a couple missed calls from them asking about when we were coming to pick up our items. In each call the staffer reminded me I had 8 weeks to pick up my items before forfeiting them.
The only redeeming moment in this interaction was his offer for us to return the set. It's a bummer because the set was great, I loved it. In the end it wasn't about the damage, it came down to being spoken to and treated so rudely. I honestly wouldn't stand being treated like that for free, let alone after spending...
Read moreBarge Canal Market agreed to buy a piece of furniture from us on July 6. On July 10, they said they would be out-of-town for 10 days. On July 24th, eighteen days after our initial agreement and 2 days before our move, they told us they would be out of town again, through the date of our move, and that the piece would not fit in their van anyway. They made an agreement with us, and left us holding the bag with a valuable piece of furniture that we no longer have any...
Read moreFun vintage and antique spot.
Rarely does the word "fun" come to mind when visiting an antique store. Maybe something like "musty" or "rustic" but rarely fun. Not the case for Barge Canal which carries a lot of great items and combines that with a lively atmosphere and great staff. This is a must-visit for anyone who has never been and loves antiques and...
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