Fenner's Floral and Design Company — Local services in Burton

I am disappointed with this florist. I ordered a flower wreath for a funeral over the phone, and not only paid over $300 for it, but was promised a photograph of it before it was sent to the service.

Not only did I NOT get the promised photo from the florist, but I also did NOT get the flower wreath, not even close to what I imagined it should be (based on the photos in their own online gallery). Instead, it was a "mossy" wreath with a handful of flowers on 1/3rd of it. I also specifically requested that ribbons were not to be used for adding a touch of color (and to use flowers instead), and the complete opposite was done. The flowers were ALL white, and there were ribbons which appeared to be more "prideful" than representative of the sender's message.

The only thing done right was delivery and they were friendly when taking my order and credit card number.

This florist needs to get up -to-date with their consulting and utilize their own images and previous work to design orders with their customers. Perhaps offer a written description or simple mock-up of an order for "once in a lifetime" events the customer can review prior to delivery. Or, you know, utilize images on their WEBSITE instead of being ignorant of technology.

I doubt I'll ever have to order flowers from here again, but I...

After having a horrible experience with ordering flowers from a national chain, I decided to try using a local florist to send my mom flowers for Mother's Day. Since I'm in Georgia, I went with photos and reviews, and hoped for the best. The arrangement was not only beautiful, and exceeded my wishes, but, they delivered within 3 hours from the time I ordered. Very impressed and truly grateful with the wonderful service and selection. You not only made my Mom's day special, but my Mom said she will be using you for any of her future orders as well....

Stephanie is truly an amazing florist! She’s very passionate about her job and that really matters when picking a florist for your wedding. She’s just as excited for you as you are. She’s such a sweetheart! Most importantly, she’s CHEAPER than Costco or Sam’s club for florals. I thought I was gonna save money getting my flowers in bulk from them but NO. She literally saved me 100’s of dollars! Please go see Stephanie at fenners! You...