“Mommy I want a toy” and “Mommy I want that” is all anyone heard for over over 30 minutes while an overly excited 3yr old little boy was running around the store pulling stuff off shelves and not listening to his mom whatsoever. He was extremely excited about all the tools and toy tractors and you could tell TSC is one of his favorite stores. Before I go any further with this story I want you to know the child I am referring to is my own. As I am writing this I’m shaking my head and laughing but at the time I was starting to get aggravated due to the fact my child was completely ignoring me every time I told him to “come here”. Anyway back to my review, there wasn’t a single employee that didn’t ask if I needed help in fact they seemed to enjoy my kiddo getting so excited about their store. One employee in particular named Greg was extremely helpful and patient, I had two price match items (most cashiers get aggravated when there is a price check, not Greg) he smiled and was genuinely happy to be able to help me get the best price around. After everything was rung up and my total was given I dug into my wallet to pay. Whelp.. I didn’t have enough money,, embarrassed I asked if I could run to my vehicle to get the rest of my cash. He smiled and said “no problem” and waited for me to return. I was counting my money and he saw I was a dollar and some change short, I could tell he was about to offer to help pay but before he could I quickly pulled out some quarters from the change holder in my wallet. Thanking him again for his kindness and patience I get my things and go to the truck. As I was about to pull off I realized I had forgot some of of my things and had to go BACK into the store. Again I was greeted with a smile and was handed my items I forgot. Moral of my story, what would normally been another embarrassing and aggravating trip to the store turned into a pleasant one because of the kind people there. I mean I don’t feel ashamed to show my face in there again, unlike Walmart, haha score! It might not seem like much but it made this single momma’s day a little easier and the Cabot TSC has gained a loyal...
Read moreMy husband and I went into the Cabot location on August 9. I went inside the store to pick up some things while he filled 2 propane tanks. I heard the call for customer assistance at the propane, and after about 20 minutes went to look for him. He had just come in the store, carrying the tanks. Someone working the register asked if he needed help and he said he was still waiting for propane, it had been more than 15 minutes. The employee said, "We are busy here, if you can't see." The guy just turned around and ignored him. We have been in there many times; bought lawn mowers, fencing, among other things. They were not exceptionally busy and there were several employees inside the store. The rudeness was appalling. He was the manager, to...
Read moreThey had 2 Kayaks at the Cabot location that looked used and had minor damage. One of the managers told me he uploaded them and assured me they were not damaged. The 1st one I bought I returned due to a huge crease in the side. He told me it was from the mold...okay. He wouldn't discount any off and told me I didn't have to buy it. That was true, good thing a brand new Atwoods just opened about 5 miles away. I will start shopping there now. Thanks managers at the Cabot location for not giving a care about...
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