We called this company because we had a problem with an Epson p7000 printer. The kid that showed up did not know how to work on the unit. He stayed on the phone with someone at his office. He thought the problem was the power supply and was going to order the part. A month later and no part. They evidently were not an authorized dealer. They ended up charging me $155. for the service call. On the receipt I have from them it shows $30. for the service call. The big question.... why accept a job if you knew you could not work...
Read moreExcellent work done as I was in a critical situation this morning and I needed to get a email done. The Tech was patiently trying to help with the problem. Finally, after a short while, he was able to accomplish the task so that I could finish my work. The techs have very helpful attitudes and overall their...
Read moreI asked if someone could help me with using my cell phone because I am old and helpless around anything electronic. He agreed to do it. But he didn't even take 10 mins, he went so fast I learned nothing. He was the last tech I had over the house. All the other times the techs were helpful and...
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