NAPA Auto Parts — Local services in Camas

Why do people who want to shop locally order from Amazon? Because of businesses like the Camas NAPA. They are not like the other NAPA stores. They don't seem to have much inventory, and it goes downhill from there. Over a week and a half ago I stopped in to order a heated oxygen sensor. Naturally, they didn't have it but could get it from the Battle Ground store in a day. No problem, please order it. After a couple of days not getting a call I stopped in. After looking for a while I was told it didn't come in, not sure what happened, and they'd order it again. Repeat. The third stop was all I could muster when told we'd have to look it up and re-order it. Again. I went down the street (literally) to Autozone. They had it on the shelf like they usually do. There was no waiting or confusion. Same brand as I've gotten in the past from NAPA (Andresen). Fortunately, I thought to go to Autozone instead of ordering online. It's so frustrating to try to spend money at a business that...

I'm sorry for your Attitude towards your customers.. you just lost my Business and Everyone I talk to.. So we had now what would be our third battery. Our first one from there had a couple bad cells, get a new one from our warranty there the second one.. now the second one dies witch the battery is still under warranty.. go in to get a new one and not only she didn't believe us and gave an attitude to me and my Husbands.. but then keeps our battery told us to give her an our out of two to run the tests.. on it witch means we just wasted more of our time and has back and forth... then going in and Geting the new one after the tests had been ran.. and she made us pay for another one she the one we have her had A warrenty.. so yes bad Customer service bad attitude from the place and I will never send another person to Napa in Camas wa.. I hope they get shut down.. and I will be taking our Business Else...

Not a great experience, they claim to make hydraulic hoses, but sent a 2 week veteran to make-up the hose and none of the other employees would help her find the proper fitting. Most places would at least have universal crimp sleeves and reuse the original ends, not Napa. Choose again if you need...