Sutherlands — Local services in Cameron

One of the employees, did not catch his names, older, bald, with glasses. Was completely rude to my grandpa and I. I needed help finding some supplies for my grandpa and could not find them so I asked him for help. He was rude the first time and walked off without helping. I had called my grandpa to ask him to talk to the guy so he could help me since I didn't think I was explaining it correctly. I was up to the employee and ask him if he will talk to my grandpa to help me out. He rolled his eyes and grabbed my phone and talked to my grandpa, started arguing with him, walked to where the supplies were, had the phone down by his side, and he proceeded to cuss and I quote, "I'm not a complete dumb a, I know what I'm fg talking about." Grabbed the item, shoved it into my stomach, handed me back my phone, walked off. He continued to cuss saying, "Don't talk to me like I'm fg stupid." Kicked some wood that was on the floor, went up front and continued to run his mouth about my grandpa to other employees and in front of other customers. When I went to check out, I should've just left and went somewhere else but I need the supplies and I was already there for 30 minutes because no one could help me, he was up there talking to another employee in between 2 customers and said, "you need to come to the back to help this guy because he has a stick up his a." Talking about another customer. I am so disappointed that you have people like this working for you. I have been a loyal customer for 2 years and my boyfriend and his family for over 10 years. We will no longer be buying from your company due to how rudely my grandpa and myself were treated. It's a shame the manager sees this happening and does nothing about it. We live near by and are remodeling our house, always use your store for supplies but, from now on we will be taking our business elsewhere. I hope this does not happen to anymore customers but, I'm sure it will if he is...

The staff is extremely friendly. I rented their bobcat one time and every time since then I'm greeted by name.

The store really needs to be cleaned. Everything is dusty and behind the main counter is a disaster. The isles are disorganized and there is product scattered everywhere. The parking lot is really bad. The bobcat I rented is absolutely gutless and no good for what we needed. It wasn't even able to back-scrape some mounds on our property. It just skipped over them and at the first sight of any damp ground / wet grass it was skidding all over the place because it really needs new tires. Top tip on the bobcat - if you don't have a 3/4 ton truck they'll turn you away. The only reason I was able to get it was because the guy that came 10 minutes before me had a half ton and they wouldn't rent to him. I'm sure it'd be fine to move loose rock, mulch or dirt. Just don't count on it for anything too exciting.

Three stars because the staff is so nice and...

Drove 18 miles each way to pickup concrete before the store closed at 7pm. I pull in to the parking lot at approximately 6:38 to find the store already locking the front gates. Had I been 1 minute later, the gate would have been locked resulting in time and money lost. I understand people are ready to go home. I also understand people with no sense of awareness often result in employees having to stay late. But to be closing the store 20 minutes early, after shorting hours of operation due to COVID is absurd. I give my visit two stars since the employees were kind and quick to help get me loaded. Ultimately leaving this review so that the next time I need something I don’t drive 36 miles round trip to show up to a...