Weis Markets — Local services in Carbondale

Been coming here for years, the best option for me for where I live since my local store is pretty limited. Nothing but praise for this place, as (mostly) it has everything I would ever want. I come here on a weekly basis, shopping for just myself, browsing for whatever catches my eye on a whim. Or sometimes specifically aiming for things for a meal idea I found online, or replicating a food I ate at a restaurant. So far, it's never disappointed.

The staff is absolutely golden. I rarely bother them and just let them do their job, but whenever I'm at a loss and need to ask for a bit of help finding something, they've been nothing but saints in helping me out. And that's not even getting into how since I'm a browser and indecisive, plenty of times I've been asked if I need help with anything. The workers here are just great, nothing but praise for them.

A few negative things I can pick out is many times the produce can be a bit on the underwhelming side, but I chalk that up to their source of produce and won't fault the store itself for it. All too many times I crave tomatoes, and completely have to pass them up since the quality is just bad. But from what I can see from any store I go to, this is just a common thing, so definitely not on the store itself. But from the bakery, many times I've gotten bread and within days mold develops. That's definitely on the store I would say, but not a total deal breaker overall since what I do get, I always love before it goes bad. I'm no expert in baking, so I don't know shelf life of products like that.

As a finisher, I'd also say the deli is a bit sad. I adore all those side dishes we all enjoy, all those salads that aren't salads. But they're so laden with mayonnaise here, I can't stomach them. I get that plenty of people enjoy it, but I don't. Much prefer the oil and vinegar coleslaw over a cup of mayo to a cup of cabbage. For the meats and cheeses from the deli though, good selection. Just not a fan of any of the...

Got some good sales, although really misleading ❗Their shopping bags are horrible! Firstly you simply cannot get these cheap plastic bags to separate. They are irritatingly hard to open. Stuck together, and I refuse to lick my fingers to separate them! Well I'm going through the self check out, mind you there's about five or more checkers standing around joking and looking at the clock to see how much closer they were to the store closing. I'm really getting annoyed that I couldn't put my purchased item in the bag, I'm actually scraping my nails down from the top to unstick them, I add another item to the flimsy bag, go to lift it off, it all falls off through the bag, and the handle breaks! Everything falls onto the floor. I really almost lost it at this stage. I took a deep breath as best I could, cause now I'm overheating and that annoying mask isn't helping matters. It really was more so the workers standing there, just looking at me. Not one person made a single attempt to help me pick up my purchases! I'm happy that the jars didn't break, for they are glass. I'm way over it now. I'm just settling into bed and reflecting upon my day... I'm now like oh well stuff happens. But I'll tell ya those paper thin bags gotta go! One more thing them workers would have gotten out of there a whole lot quicker had they of had the common courtesy to help out a regular client's needs for some basic help, which I'm pretty sure fits their job description.... The cashier's are friendlier now it seems then they were... they have really fresh produce so yummy! Just love fruit...

Shoppers be aware! We shop at Weis but not for everything. There are only 2 of us. Weis's specials many times are for more then one to receive a better price. Buying 2 loaves of bread for instance to get a better price does not work for us. This is just a minor example. Not every one can purchase quantity items, to receive a better price, because they expire before being consumed. It is discriminatory. Another complaint is Weis points expire much too quickly. Same reason. Only two people in a house hold takes a long time to build up the necessary points to gain what ever the points work toward. Prices are Weis are also high compared to other stores. Lunch meat is a prime example. The problem is Weis policies and corporate attitude. Staff is friendly and professional. Weis only has one checkout operating at busy times and customers are lined up some with carts full and others with just a few items. We do not use self check out. There is not a checkout for 10 or under items. Weis has to add more cashiers or maybe Weis just does not care about customer service. It is all about the money for Weis.

Read the corporate response from Weis. It is a stock answer they give to everyone. How could us contacting Weis directly change what we stated? If Weis sincerely wants to improve customer service. Please read what we and others have stated and change...