Absolutely AWFUL experience with this store. I purchased something using Apple Pay and the store double charged me. They then said they did not even though i could see on my phone right there in real-time that I had two duplicative charges on my card. The owner said, "sorry can't help you because I only see one charge on my side so swipe your card again and it will fix itself". I said "so you want me to pay twice?" IT WAS INSANE. She literally would not read the evidence which said my card had been charged twice. I went home and called my credit card company who CONFIRMED I was charged twice by the store and who said they would dispute the charge (they were amazing and so helpful and so sorry about the way I had been treated). This store is terrible- please go shop somewhere that has more heart for their customers to literally listen to them when they are showing evidence of how they were charged twice. I am still baffled what just happened and never in my life can imagine a store just charging someone twice for something like that and saying well I only see it once in my system so sorry for you!
DO NOT SHOP HERE.
Also, I have never in my life posted a review for anything. The experience was SO poor it led me to write a review so I could share with all of you because I absolutely do not want anyone else to be treated this way EVER. No one should ever treat a customer the way I was treated. I should also mention I had to sit there for 20 minutes while she worked to double charge me. I continued to say I was extremely busy and needed to get going to get to a call. NO respect for that or my time either. It was all totally insane. I am floored. I would post the image of my double charge to the review but do not want to share my credit card information but boy it is clear as day and then having the credit card company confirm... Just terrible. I wish i could give...
Read moreWOW! This is just the CUTEST boutique ever! The owners are the sweetest and go above and beyond to help you pick out the perfect gift or outfit for your littles. They even wrapped the gifts for me! From the soft music to the adorable baby powder smell, every little detail is truly magical, I could spend hours in there. I recently moved away from the Indy area but am SO thankful I can still shop on their website with very quick shipping. I don’t go anywhere else for things baby and child - I know I will always find the best quality items here. So happy to have found my...
Read moreI don’t understand the negative reviews. The store is upfront about their return policy, and as a customer it’s your responsibility to understand the terms of a purchase before buying. This is a small shop, with beautiful, quality clothing. We have enjoyed shopping here for years, and I have never had an issue with any of the items, including final sale. The owner and staff always greet us, or come over to ask if we need assistance. This is one of my favorite stores to shop at in...
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