Metrocrest Resale — Local services in Carrollton

Imagine being in a position where you want to change lives and in the middle of a world crisis, take on a job outside the country where people really need your help so decide to not sell but donate all our your apartment furniture (in good condition) I’m talking well over $20k worth of items just to speak to a nice man who says that his team can take on the job and days before you leave, the drivers show up to tell you they can’t move things from 3rd floor🙄mind you I paid a moving company to move other items prior to this pickup because I felt confident that the rest of the items would go to a good place with these guys. Now clearly a disconnect, I called the company to discuss this communication and the woman told me to wait around for a phone call…NO ONE CALLED ME BACK..the guys only took some items and left everything else🙄this was a waste of time and money because I could’ve just had the moving company come and move everything. Now I see why so many people are in need and there are people who are good hearted and willing to help but because there’s “middle men” they will find all the reasons to have additional stipulations because of their own selfish reasoning. Don’t...

The sign says “donate, shop, support”. It’s my first time here and instead of throwing away a broken shade lamp that still had a functional light, I tried to come here just to donate. Immediately one of the older female employees with short dirty blonde hair and glasses rudely spoke out loud in front of everyone “You can’t bring that in here, it’s not sellable! You can’t just dump stuff here.” She did offer to recycle it however, I felt she could have spoken to me in a more polite, private manner.

UPDATE:

I returned to the store shortly to address the employee the matter of how she spoken to me. I had to elicit an apology from her which she gave me, but still unhappy that I had to take the time out of the day to help her understand how to...

This is a great little place. I always find at least one gem here. It’s super clean and I don’t feel like I need to take a million showers after shopping like I do at Goodwill. You can try on as many items as you’d like unlike at other thrift stores where they limit you to 4-5 items at a time. Lots of furniture and home decor to sell. Their kids section is very limited, though. I love the fact that they only put out items worth buying and I don’t mind paying $1-2 more for thrifted items that are like-new and I can find quick. Their store hours are a bummer, though. I can only shop with them on Saturday’s due to my 9-5 schedule. Employees are all...