Kim's Phone Repair &" Speaker Store — Local services in Cathedral City

My phone worked perfectly fine before taking it here to have a small crack repaired on the screen. Ever since that day, my phone keeps glitching and it is not working properly. Now I have to go buy a new phone. And I lost a lot of money and not being able to do DoorDash for a whole week until they fix the screen again, but even after that, it still hasn’t been working all right. It would Have been nice if the owner acted like he cared at all, but he didn’t whatsoever and was bothered that I even asked him to fix the Damage done

Since I can’t respond to the owners comment I’ll add it here: No, you didn’t fix my phone. It still isn’t working. It glitches 50 times a day. Yeah you refunded me after I kept asking because you kept saying no which wasn’t ok. My phone never messed up not once before...

I took my phone in for a cracked screen and it got replaced with "OEM" display. The screen worked fine and then noticed my speaker sounded like it was blown. I reached out and they "Fixed it" and it was the same. They had to "Order" the speaker because it was not compatible with the new screen even though it was "OEM". They said to reach out to them in a few days im not why I should be the one reaching. A few weeks pass now my sim card or charging plug on phone does not work. I wouldn't go to them or if you decide be sure to thoroughly check your phone before handing it to them even before you take home. I went to them in the first because I didn't want to wait a couple weeks for insurance but ended up going through them either way and wasted $350 or...

I needed my tablets battery port replaced, I contacted Luis and he quoted me $120. After I agreed I did not hear from him again; I left a voicemail and several text messages. So I took it somewhere else and got it fixed. The girl in the store was nice; Luis was not mean. I am solely giving this place a low rating because I got left hanging and I really needed the work done and he decided to ignore me after texting me back once. However the store is nice; plenty of accessories to choose from. Organized well and easy to...