Verizon — Local services in Cave Creek

I recently experienced an issue with my Galaxy 10 battery, which unfortunately failed (my son humorously referred to it as a "spicy battery"). I was particularly upset because I had purchased this phone at the same time my middle son bought his, shortly before he passed away in 2020. Despite having the battery replaced, I decided it was time to purchase a new phone to prevent any future problems, especially since I didn’t want to lose any important text messages.

We initially visited Best Buy with the intention of purchasing the Galaxy Z Fold6. Unfortunately, after spending over three hours on the first day, the staff was unable to get a number on the box to scan. They asked us to return the following day after 10:00 AM. When we came back at 2:00 PM the next day, another hour was wasted, and the issue persisted. Frustrated, we opted to request a refund.

Next, we visited a Verizon store, but the phone was $300 more expensive than what we had seen at Best Buy. I then ordered the same phone on Amazon for a lower price, with the added benefit of more memory. To ensure everything went smoothly, I scheduled an appointment at the Verizon store at Desert Ridge.

Upon arrival, Cody greeted us and listened carefully to our situation. He was able to seamlessly transfer my old number and began transferring my data promptly. My husband, who had been feeling frustrated from the previous experiences at Best Buy, left the store in a much better mood, genuinely pleased with the service. Cody truly exemplifies excellent customer service, and I greatly appreciate his professionalism and...

I went into Verizon to put in a repair claim on a Verizon laptop computer and ended up taking home a Google Pixel Fold phone. The Google Pixel Fold phone/tablet is awesome! It starts out as a regular size cell phone that fits in my hand perfectly and unfolds into a mini size tablet which is, once again, the perfect size for me. Oh and my laptop got repaired without having to make a claim. 😀 Yeah, Fold phones are quite expensive but believe me, well worth it!

UPDATE: I just upgraded to the pixel 9 pro fold. Isn't that much difference except for the size. There's also a few new apps on the pixel 9 pro fold that weren't on the pixel fold. It's easy to get the two confused when you're ordering accessories so be very attentive to what...

Cameron Doherty helped me so much ! I have been trying to get iPhone 14 pro for a while and thought oh I shouldn’t get it before the 15 roles out but now apple doesn’t Offer 14 pro!#%{ made me mad so then I go online to Verizon and they wanted me to upgrade my plan and were not going to give me full trade on my phone so I went to the new Store that opened up not to long ago near me it says Verizon on store sign so that is kinda confusing for some people but Cameron helped me get my iPhone 14 pro with full trade in and I got to stay on the same plan ! He helped set up my new phone ! He was sooo helpful and very courteous and helped others while my phone was transferring data to the new one . He was very professional and pleasant !...