Do NOT have your screens repaired at this store any longer. Beyer's when family owned was a great store and I personally had screens repaired satisfactorily. Unfortunately, the screen repair person is new and not very skilled (or has a low standard of quality). Attached to this review are pictures of the screens repaired by the new "screen guy". All three screens exhibited problems from "dimples" caused from improper screen tension to "twist" resulting from a broken frame corner that was not replaced. I spoke to both the screen repair person and the Tom the manager. Both had every excuse under the sun why they were acceptable. When I asked if this quality would have escaped Pella final inspection at the factory, they had no answer. Tom told me to take the screens at no charge and stated, "no harm, no foul". So, after 4 round trips to the store (drop off, pick-up but rejected, Tom on vacation, final meeting to retrieve screens), the screens will be delivered to their competitor for proper repair. I wish I had seen the other review regarding screen issues under the new management. Regardless, this review is no reflection on Hank and the Beyer's family. They were always helpful and the best to work with. The name may say Beyer's True Value but customer service and quality workmanship left...
Read morePaid nearly 100$ for 3 screens to be replaced. Since taking them home they almost immediately came apart (I should have turned around right then) I’ve been fixing the mess ever since. Glue. Tape. I paid extra for paw proof screens but instead now I have a massive risk for loosing my pets by merely going through the window. Horrible. Zero stars and fire the volunteer “fixing” screens. He clearly didn’t wanna be there. If u wanna loose ur pet and get ripped off, get ur screens fixed here. editing just wanted to say I didn't go back to return because I thought the screen guy was hitting on me and seemed older than my dad. It's also the only time I went to this location for any reason, so I cant speak on anything else but the screen repair service. As a renter paying for this home repair I couldn't afford another repair that costly. I hope they got someone...
Read moreRented the chipper end of day Sat evening to be used on a Sun. I received it with no oil showing on the dipstick so I had to run out and get some Sun AM. Also once we fired it up we found out it was clogged in the discharge chute so we spent the next hour scrabbling for tools to remove the chute and clear the clog.
Upon returning the unit on Mon morning I presented my concerns and instead being apologetic I was yelled at for not getting charged 2 overnights instead of 1 (even though the contract clearly reflected 1 overnight). No partial refund or even a thanks for throwing some oil in it.
They have good rental equipment but I have my doubts if I should rent from them again after...
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