I've been going here about a year and keep having issues with batista making my drink correctly. I can not have milk. So I pay for and order dairy free options. This isn't about the money but my health. Typically I can taste the difference but that is difficult with certain drinks or flavors. Yesterday I picked up my order so I couldn't watch them make it. It clearly had milk I didn't taste it and drank it. The label clearly stated almond milk.I am so sick today I can't leave the house. Please train your staff on how important this is for some people! Vomiting cramps and diarrhea are not fun! I've also caught baristas lying when I ask them if they used almond milk so they don't have to remake the drink. I get it mistakes happen I was a barista for 12 years but this store is consistently an issue. I've worked independent stores and starbucks and caribu and starbucks when it's printed clearly on the cup for them there is little excuse to get it wrong. If the cashier enters it wrong then yes not the baristas fault I'm talking the label is clear and it's still wrong. I have lactose intolerance and whey protein allergy. The protein aspect of my allergy means I'm sick for a couple of days not just a few hours. Also this store is so dirty even when its not busy. Its frankly gross. I won't be going here anymore. Maybe the dunkin going in will be better. I'll go downtown to the friendly small shops that...
Read moreI've been to a lot of Starbucks stores. Many of them have their own charm or style. This one has exactly the kind of aesthetic to fit the area it's in. The charming wrap around deck outside, the low ceilings, the plush lounge in the corner and the classic cafe tables by the windows give all the little small town cafe feelings that fit perfectly in cedarburg without being cliche or pretentious. If it wasn't for the classic menu that we all know and love and the sign over the awning, you'd hardly know it was a Starbucks and not a little mom and pop to-go coffee joint. If you're in the area, taking in a cedarburg festival, enjoying the parks, doing some window shopping, you might consider stopping in if you need...
Read moreAlways too busy with up to 20min wait for drinks. No drive through. Great service though. The employees are friendly and professional and do their best to handle the volume of customers in this community. I cannot fault any of them. They are just overwhelmed with orders and keep pumping out orders with smiles on their faces. This is how service should be. The customer service industry has taken an awful turn with entitled and snippy employees that will get downright rude when overworked, but not this...
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