Cedarburg Light & Water Utility — Local services in Cedarburg

Poor customer service. Paid my final bill with them (have proof from my bank that check was cashed by them) after I moved in April only to get a letter this month saying I didn't pay my final bill and threatening to put a lien on me within 10 days. My former landlord has also independently confirmed that the final bill was paid before returning my security deposit, so they had said that the bill was paid. Even says in the letter that this might be an oversight, which is very irresponsible.

Unfortunately you're stuck with them if you live in Cedarburg. They need to step up their...

Disgusted by sudden, and inconsistent, charges on my home's account, and frankly appalled to see such a disservice done to our community.

The social ramifications of being the house without the lights on, due to irratic payment schedules is HUMILIATING. I am embarrassed to even leave my house, knowing that my neighbors view me in a different light... No pun intended...

In reference to previous negative reviews for this company, this disservice needs to be evaluated and corrected...

I don't appreciate the level of customer service that is associated with this company. In the future I would appreciate if they treated their customers in a more professional matter I.E. providing their customers with more notice in regarding to shutting off their power to their clients.

In the future, would advise them to be more transparent with their customer base and provide them with more clear concise information in regards to treating their customers in a more...