Ivana's Trunk Consignment Store — Local services in Cedarburg

Ms. Gerard owner of Ivana's Trunk in Thiensville was reported to the Dept. of Agriculture, Trade and Consumer Protection because of her dishonest and unfair business practices. We consigned thousands of dollars of high end furniture with her. She was our neighbor so we trusted her. We consigned an inlaid, mahogany dining room table and 6 chairs. She stated it never sold so she gave it to charity!!! When we asked for a receipt on March 1, and she gave us a blank receipt from Goodwill dated March 14th!!. We went to Goodwill with a photo of our dining room set on 2 occasions. Neither the Goodwill manager, assistant manager had ever seen a set like ours. (Not surprising). She also sold our less expensive items, but we never received a penny for our Oriental rug, leather chair and ottoman, and antique, hand-carved flip console table. We also reported her to the Better Business Bureau who is keeping the case open so if you know anyone with whom she conducted unfair business practices encourage them to contact these agencies so other people can be forewarned.I would advise anyone who wants to consign their furniture to use another...

Please do not do business here! What this place does is completely unethical. They take belongings and the owner never knows what happens to them. It's wrong. TAKE YOUR THINGS TO LEGACIES INSTEAD! I know of a few people that have given items to them for resale and have been completely taken advantage of. I feel bad writing a review like this, but what I know of how they conduct business is just wrong.

One of my friends lost her father and after trying to sell his brand new dishes, they told her that they would add the dishes to her account. She was so distraught from the death, that she didn't get a receipt. When she asked about the dishes, they told her they never got dishes from her. It's a shame when this happens to a grieving person! They've also taken items and then told people they couldn't sell their items and that they would donate them to Family Share. But after going to Family Share to get the slip, they said they never...

I used Ivana's Trunk when I was moving from my home in Tosa to a condo as I was changing decorating styles. The owner sent payments weeks late, did not have a good control of my inventory (all paper form and nothing in real time) and never provided donation receipts for the items that didn't sell and I didn't want back. A few items went for prices higher than expected, but the overall quantity of items sold was far fewer than I expected. I'd highly recommend considering other consignment options before working with Ivana's Trunk as it was cumbersome trying to track my items and getting paid timely. Additionally, I would not recommend using her moving services as they are young kids and have little or no experience packing a...