Plaza Tire Service — Local services in Centerton

I brought my Tesla to Plaza Tire in Centerton over a month ago to have the tires replaced, and unfortunately, they damaged one of my wheels during the process. Since then, I’ve been trying to work with them to get it properly resolved, but the experience has been nothing short of frustrating.

Rather than offering to replace the damaged wheel with a genuine Tesla stock wheel, they’ve insisted on giving me an aftermarket replacement — which is not acceptable. Tesla wheels are designed with specific quality, materials, and finishes in mind, and using an aftermarket wheel risks issues with performance, appearance, and long-term wear. I made it clear that I expect an OEM Tesla wheel replacement to match the original set, not a third-party substitute.

As of today, this issue remains unresolved. It’s now been over a month with no proper resolution or accountability. I expected a higher level of professionalism and customer service. If you drive a vehicle that requires precision care — especially something like a Tesla — I would strongly recommend taking...

Contacted Plaza Tire Service in Centerton to request a specific tire. They were able to source the set very quickly. Danny greeted me when I arrived, he is very kind and professional. My tires were installed quickly and the mechanic noted that my brake pads were very worn. I asked if they could replace them and they were able to get the parts sourced and installed while I waited. I did not have to schedule an additional visit and my vehicle never left the lift. Pricing was good and the service was outstanding. I did not realize that they also service vehicles and can do so much more than tires. I will be using this shop going forward. I forgot to mention the shop is very clean and has a great waiting area with complimentary coffee and water with a nice clean restroom. Danny and his crew are doing a fantastic job and I highly recommend them for your tire and...

Save yourself time and energy and avoid this place at all costs. Took them 6 hours to figure out they did not have the right parts for my car and still managed to not tell me while i waited in the lobby. I had to bring my car back on a weekday again when they got the right parts. After putting everything back, they did a shoddy job of securing the skid plate - which caused it to fall off mid-drive, with 20 bolts and washers which were not properly secured. once all that was taken care of, I had to tell them to reset the warning lights, that no one bothered to reset before handing it off to me. And the next morning, i woke up to another set of issues... Day 5 and struggling - stay tuned for more updates on how...