David Chrysler Dodge Jeep RAM — Local services in Chadds Ford Township

As someone who has worked in customer service majority of my career; I truly hold companies to a very high standard. I expect every company to deliver at least at 90% of what I would provide to my customers. Now, my company is a considered a top leader in customer service and I work along side several world class performers in customer service. With that being said; I can be a "tough" customer to truly WOW! me enough for me to leave a review.

I can honestly say David Dodge has won that WOW! From the start, I was blown away with the honesty and professionalism offered by David Dodge. I scheduled my appointment and Ryan was kind enough to stay in touch with John and myself leading up to our appointment. I was skeptical that they would be able to "check all of my boxes". I wanted something AFFORDABLE, safe, reliable, with a warranty & preferably under 80k miles. Knowing I did not have the best credit; I was not shooting for the stars and went in understanding I may not get the newest or fanciest.

When we first arrived, Ryan immediately greeted us and remembered our story and introduced us to Bob. Bob listened to our concerns and what exactly we were looking for. I had a VERY strict budget and a strict list of "needs" vs. "wants". I made a joke to my husband "could you imagine if we got a renegade!?" I laughed as my husband reminded me "manifest it baby".

Within our first hour there; Ryan said "I think I checked all boxes" he whispered something to Bob and about 5 min later Bob said "go look out front".

IT WAS A JEEP RENEGADE!!!! I was shocked. I immediately turned to my husband and said there is NO WAY! My husband looked back and said "happy wife; happy life. Manifest it!!!" Of course we went back in and I reminded Bob of our budget. He smiled so nicely and said "well, I already know that BUT do you like it!?" . Of course I loved this 2020 Renegade with less that 40k miles... but there was NO WAY!!!! Ryan came back & said "YUP! ITS ALL DONE. However; the car isn't even listed on our website yet it was just traded in last night so we want to make sure its perfect and an oil change."

My husband smiled and said "Its OURS!!!" To say I was in disbelief is the understatement of the year. But it got better.

After we confirmed our WARRANTY UNTIL 2027 WITH GAP COVERAGE ALL STILL IN MY ORIGINAL BUDGET!!!!

Bob informed us that they wanted to put new tires on the car and give her a full detail. Since the tires weren't in stock; he offered for me to come back on Monday or Tuesday for the new tires & full detail. Of course! I was nervous about the price of new tires... NOPE THEY WERE INCLUDED!!!

We just left from our detail and new tires and we are still just blown away. The waiting room was stocked with snacks, fresh coffee and water. Absolutely every staff member was so kind to us and our 8yr old daughter. We truly felt like we were just hanging out with family.

When our car was done, Josh from service was kind enough to go over my oil change details and the packages they offer. I was SHOCKED to find out the oil changes will be $60 LESS than my previous car and previous shops! And even cheaper with their package. Not only did they welcome us back, Bob kept us informed the entire time and even remembered my husband wasnt feeling well and continued to check in and make sure we knew he was there if we needed anything. My husband and I are so grateful for David Dodge! Especially; Bob!!! & Ryan for going above and beyond for us.

Also HUGE thank you to my incredible husband getting us my DREAM car!!!! And Harlee finally has her jeep all thanks...

A Thrilling Adventure with the Jeep Grand Cherokee 4xe at David Dodge, Guided by Salesman Mike McVeigh

I recently embarked on an exhilarating journey into the world of hybrid SUVs, and my destination led me to David Dodge, where I had the pleasure of meeting the knowledgeable and enthusiastic salesman, Mike McVeigh. My decision to purchase a Jeep Grand Cherokee 4xe turned out to be an extraordinary experience, made even more remarkable by Mike's expertise and impeccable customer service.

From the moment I stepped into the dealership, Mike's friendly demeanor and genuine passion for the vehicles he sells were immediately evident. He patiently listened to my requirements and expectations, taking the time to understand my needs and desires. With his vast knowledge of the Jeep Grand Cherokee 4xe, Mike provided invaluable insights and expert guidance, helping me make an informed decision.

Throughout the entire buying process, Mike proved to be a true professional. He effortlessly navigated the complexities of the purchasing procedure, ensuring that I understood every step along the way. His patience and attention to detail were commendable, leaving no question unanswered and no concern unaddressed. Mike's commitment to exceptional customer service extended beyond the sale itself, as he went above and beyond to facilitate a smooth and hassle-free experience.

Now, let's talk about the Jeep Grand Cherokee 4xe itself, a true marvel of automotive engineering. Its combination of a powerful V6 engine and electric motor provides an impressive blend of performance and efficiency. The seamless transition between gasoline and electric power is nothing short of seamless, delivering a thrilling driving experience while reducing my carbon footprint. The 4xe's intuitive hybrid system allows for customizable driving modes, letting me tailor the vehicle's behavior to suit my preferences and road conditions.

The interior of the Jeep Grand Cherokee 4xe exudes luxury and sophistication. The spacious cabin offers an abundance of comfort and convenience features, ensuring that every journey is a delight. The integration of advanced technology, such as the intuitive infotainment system and driver-assistance features, further enhances the overall driving experience.

Beyond the vehicle itself, David Dodge provided a welcoming and accommodating atmosphere. The dealership boasts a well-organized and expansive inventory, ensuring a wide range of options to suit various preferences and budgets. The staff's professionalism and willingness to assist made the entire process enjoyable and stress-free.

In conclusion, my experience buying a Jeep Grand Cherokee 4xe at David Dodge with the assistance of salesman Mike McVeigh was nothing short of exceptional. Mike's expertise, dedication, and genuine passion for the vehicles he sells made me feel confident in my purchase. The Jeep Grand Cherokee 4xe, with its impressive performance and eco-friendly nature, exceeded my expectations. I highly recommend David Dodge and specifically commend Mike McVeigh for his outstanding service. This adventure has left me with memories of a remarkable purchase and an extraordinary vehicle that will undoubtedly continue to amaze me for...

I spent several months resaerching the new 2018 JL Jeep Wrangler Rubicons. During that research I figured out exactly what vehicle options I wanted and built the vehicle. I then went on the internet and struck up conversations with 4 internet salespersons at different dealers. I spoke to all four dealerships who did not have the car I wanted. Each of them attempted to sway me toward what they had on the lot which did not interest me. When I spoke with David Dodge they took a different approach and immediatley offered to order the car for me which we did. Melissa Haas was my salesperson there and she was awesome. What really impressed me was that she gave me her cell phone number and told me she was available 24/7, which proved to be true throughout the process. It was something I really appreciate because everyone's free time is valuable. Jason Finley was the sales manager who negotiated closing the deal with me. He was very professional and we met at a price I was very comfortable with. Not much haggle either!! I felt really good walking out of there that this dealership really respected their customers. About a week or two after I ordered the car, I realized that I misinterpreted the length of time it would take to build and deliver it. I thought it was 8 weeks but it was more like 18-20 (which Melissa and Jason told me during our discussions). I called Jason and long story short, he cut the delivery schedule from 18 weeks to about 4! Magic. I was ecstatic. Jason probably saved the sale because I was not going to wait 18 weeks.

Melissa continually gave me status updates during the build.delivery. On the day it was delivered I went to pick up the car and Melissa had all of the paperwork complete at my arrival. She offered a test drive of the car and then walked me through the important options and paired my phone. Easy Breezy.

Jan McGill was the Finance Manager who walked me through the after market options. She was awesome to. She took her time to explain everything and answered all of our questions.

One more thing. I ordered the car with running boards which have to be put on after market. The very next day I got a call that they were in. I took the car over there in late afternoon and it took less than an hour. Branden Wright was my Service Advisor. While I was in the waiting area he texted me with a status and offered to answer any questions.

I have purchased 6 Jeeps and this was by far the best experience of all. I highly recommend david Dodge.

Update 8/20. Just had oil change, multi point inspection and tire rotation. It was all part of my Jeep wave service. I was greeted by Ashley. She was great. She explained everything to me and my car was done in...