Carl V. Reck Jewelers — Local services in Charlotte

I've been a customer of Carl V. Reck for a long time... Every experience I've had has had EXCEPTIONAL customer service. The staff is very knowledgeable and friendly. In June of 2023 I had an issue with a watch that they changed the battery on. Through no fault of theirs. The watch catastrophically failed. They were quick to jump on the situation and got me all taken care of. I happily recommend Carl Reck for all of your jewelry needs! They have a great selection of jewelry and watches. Shop...

We buy all of our fine jewelry here and are very happy with their customer service. Everything is beautiful and high quality. If there is ever a problem they have great customer service. When my engagement ring had a diamond that kept falling out due to a manufacture defect, they bent over backwards to make it right for us and we are very pleased with the outcome. They made it possible to keep the original ring intact with an...

My engagement ring needed resizing from a 3.5 when I was very sick to 6 years later. My new ring size of 7.5 I was expecting to pay for a new band or a large resize fee. Not only did I get my ring done less than 24 hours after I dropped it off , it was a 1/3 of the price I expected. My ring is amazing, fits perfectly and the women who helped me was so kind when I explained my situation I can't wait to get our wedding bands...