SATIN 'N LACE PROM PAGEANT OPEN BY APPT ONLY — Local services in Chatsworth

Kinda mixed about this review. At first they were very rude as my daughter had a budget. She works hard for her money and her friends recommended the store. The friends found dresses within the budget. My daughter told them the budget and they showed her a dress that wasn't pretty or a color she liked, the response was with that budget you cannot be picky. Well $250-$300 didn't seem bad, really your wearing it once. After us making a comment they must of overheard about us going elsewhere but then many dresses were found. The attitudes changed and they became alot nicer as well as helpful. Be warned ALOT of the dresses are $400 plus and can even go $1000 just for prom / pageant dress. If your comfortable with a big budget (especially $500-$700) then this is definitely the place for you & you would have a big selection. If you have a budget less than $300, happy hunting as with taxes the dress she bought was still...

My daughter, sister and I were there about 3-4 weeks ago looking for a prom dress. The staff was very respectful, and patient. My daughter picked several dresses that didn’t seem to work. The staff asked her what she was looking for and pulled several dresses that fit that description. They were patient well after the 20th dress ;-) They gave helpful feedback and even stayed past closing to help my daughter pick out her first formal prom dress. I am a single mom and asked about a payment plan and they were very respectful and understanding. I will definitely be going back and would recommend them...

I wish this place would just shut down. I remember coming here when I was in high school, and being treated absolutely horribly because I was not the most popular kid and I was not the skinniest model in the world. I’d never recommend this place or ever take my kids here either. When you go shopping anywhere period you expect good customer service here they are just so rude make you feel like no matter what dress you get your going to look awful so definitely recommend...