Verizon — Local services in Cheraw

On January 3, 2025, at approximately 3:20 PM, I entered the Verizon store located at 355 Chesterfield Highway, Cheraw, SC, to seek assistance with an issue. I have been a Verizon customer for years. Although I noticed that neither of the two employees greeted me when I arrived, I attributed it to them assisting the two customers at their workstations. I had been in the store for about 10 minutes before another customer walked in. One of the employees, who later identified herself as the manager, greeted the new customer with, "How are you? What can I help you with today?" Meanwhile, I had received no acknowledgment upon entering the store. I said, "Excuse me, ma'am, but I was here before her." However, there was no response from either of the employees. I then asked, "Can I please see your manager?" The manager replied sarcastically, "I am the manager." After that, I left the store and decided that I would not return under any...

I left an awful review 5 years ago because at the time the employees were completely incompetent.. let's fast forward 5years... I went into the store Dec 26th a nice girl set me up with new phones and explained all the new promos to me, she was great! She had to order the phones because they were not in stock. When the phones arrived she was not working but Ben was! Even though Ben didn't get commission off our sale because we ordered with someone else he was super helpful. He went over and beyond to figure out which devices we ordered what plan needed to apply to the phones and all the things! He took time to set up all 3 of our new phones with ease! I definitely recommend trying this Verizon store if you had an awful experience in the past they have change a lot there so check it out and ask for Ben!! They have new promos out right now to get Google pixels for cheap you'll be missing out if you don't...

Visit this Verizon store yesterday and I got to say it’s the best experience I’ve had at a Verizon store in awhile. The friendliness and experience of this stores manager and employee’s or amazing. Ben Pennell helped me with picking out the right phone for me because I was so undecided, even the young lady working inside with him let me hold her own phone to help me to decide, now how many would do that, I wouldn’t! Best Verizon store all around pay them a visit for all your Verizon...