AutoZone Auto Parts — Local services in Cheraw

After leaving Cheraw Walmart due to lack of service, I went to Cheraw Autozone in search of headlight bulbs for my 2012 Kia Soul. As I was searching the parts book, Shayne G approached me and asked could he help. He lead me back to the counter, showed me and explained to me all the different types of bulbs for my car. After I bought my choice he asked if he could change them for me! As he was changing out the regular bulbs he noticed that the drivers high beam bulb was out, too. He sold me a replacement and changed it for me, also. This young man showed what true customer service is, went over and beyond to offer assistance by changing the bulbs in 90 degree weather, was very knowledgeable, personable and in doing so, made me a lifetime Autozone customer! In this new climate of poor to no customer service, this young man proved that customer service still exists. Thank...

Recently went to AutoZone because I had problems with both my headlights and my car wasn’t starting. I have watched enough YouTube videos to know that it was probably an alternator or battery problem, but I needed to go out of town for work the next day and didn’t have time to try to fix it myself. Got to AutoZone, where Josh, the Store manager checked the alternator and battery for me, explained to me that the battery was the problem and helped me get one installed in less than 10 minutes. Forgot I needed help with installing the headlamps and went the next morning and Josh knocked that out in another 10 minutes. I can’t recommend them highly enough...super friendly, extremely knowledgeable and didn’t talk down to me or try to upsell me. They have my business...

My two experiences at the auto zone in Cheraw SC has been great. When I go into a store my main reason for buying anything is customer service. I can tell you this Shane T. Goode is an excellent example of what people look for when they come into an establishment. With the kind of experience, I had with Shane Goode, I would have bought anything in the store he suggested regardless of the price. Shane T. Goode is a great credit to the AutoZone Auto parts chain and his community in which he serves. I will be visiting the store again in the very near future. It is a shame that I have to drive 12 miles to receive great service. I reside in Chesterfield in which has an advance auto, but I will travel the 12 miles just for the service that I...