7 Cities Tobacco and Vape — Local services in Chesapeake

I was a regular customer of this store due to its decent prices and proximity to my home. 2 of the people who work here are lovely guys, especially the older guy who works on Sundays. Unfortunately, the other guy is very rude and unfriendly, to the point where it feels like I'm inconveniencing him by giving him my money? Whatever is going on with him is very strange, but it's encouraged me to start driving a bit further to avoid injecting negativity into my day. IDK who the owner actually is, but maybe instill some basic customer service etiquette in your staff? It looks like I'm not the only one who's...

This vape shop has a good selection of juices BUT customer service is not a priority! When I come to buy something from your store, have the common courtesy to get off your phone long enough to provide good customer service, that’s is how you keep us coming back! The young man who stayed on his phone expecting me to conduct my business while he had his cell phone in is ear, next time, set the phone down and make the customer in front of you a PRIORITY! (And before haters start, I am in customer service, so I know what good...

This place is terrible when it comes to customer service. The first guy they had working there was literally too stoned or messed up to function and would be sleeping behind the counter or on the counter.. they have since replaced him a month or two ago. The new guy locks the door during business hours to do whatever in the back or to talk on the phone visibly behind the counter while a line waits at the door... or they are not opened at...