Mattress by Appointment Chester VA — Local services in Chester

I recently had the pleasure of purchasing a mattress from this location and I have to say, it was a truly fantastic experience. From the moment I walked in, the owner Jay greeted me with a warm smile and made me feel at ease. What really stood out to me was that he gave me the opportunity to try out all the mattresses before making a decision. This level of personal attention and care is something that I wish more places would adopt.

Jay was extremely knowledgeable about all the products and was able to answer all of my questions with ease. He was also very patient and never once made me feel rushed or pressured to make a purchase. He genuinely wanted to help me find the perfect mattress for my needs and budget.

What I appreciated the most about my experience at this location was the exceptional customer service. Jay went above and beyond to ensure that I was completely satisfied with my purchase. He even helped me load the mattress into my car and gave me tips on how to properly care for it.

I can confidently say that this is the best mattress shopping experience I have ever had. Jay’s passion for his business and dedication to his customers is truly commendable. If you're in the RVA area and in need of a new mattress, I highly recommend checking out this place. You won't be disappointed.

Thank you, Jay, for providing such a wonderful and stress-free shopping experience. I will definitely be recommending your store to all my friends and family. Keep up the...

I and my wife had a great experience despite my initial reluctance to purchase a mattress and adjustable frame from anywhere other than a reputable well known store. Jay has made this purchase an easy process thus far by standing by his word, being on time, being upfront and honest. Delivery and setup went well, very reasonable and his help/ son was very respectful. I’m not the easiest person to deal with, when I’m unsure of the establishment’s integrity and policy procedures but Jay seems to be a trustworthy, honest and a hardworking individual that has raised a fine young man headed to college that has a good head on his shoulders which says everything to me about a person in my book! I recommend that you go check Jay out and purchase a bed if you’re in need of one. Follow up on purchase; This is the absolute best bed that I’ve had in my 55 years of living on this earth and that’s saying a lot coming from someone who used to make/ build mattresses back in the early 2000’s at Mattress Makers in Tacoma WA. I’ve had back problems since 2010, I was rear ended at a stand still. I have bulging discs in my back, degenerative spine and narrowing of the spinal canal. Being able to elevate my legs to take the pressure out of my spine that’s been aggravating for so many years has been nothing short of a blessings and worth every dollar spent. My Recommendation “ GO GET YOU A BED ASAP!” Again Sir,...

Jay is one of the most hardworking and honest people I know. His dedication to offering a wide range of high-quality mattresses at unbeatable prices is truly impressive. He’s always talking about ways to make sure every customer finds the perfect mattress, no matter their budget or needs.

What stands out most about Jay is how much he genuinely cares about people. He goes above and beyond to ensure everyone is treated with kindness and respect, offering fast same-day delivery and making the buying process smooth and stress-free. His friendly, down-to-earth personality creates such a welcoming atmosphere that people love coming back.

It’s clear Jay puts his heart into his business, and it shows. If you’re looking for a great mattress, an unbeatable deal, and someone you can trust, Jay Stevens is the guy to see. I’m lucky to have him as a neighbor — and Chester’s lucky to have him running such an...